Petco

4.3
791 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Auburn Pet Store located at 1622 Clark Street Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1622 Clark St Rd, Auburn, NY
13021, United States

Hours

Reviews

4.3
782 reviews
5 stars
464
4 stars
177
3 stars
77
2 stars
22
1 star
42

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Customers consistently praised the friendly and knowledgeable staff, highlighting their helpfulness and good customer service.

Cleanliness

The store is generally reported as clean and well-maintained, contributing to a positive shopping experience.

Grooming Services

Grooming experiences were mixed; while some customers were satisfied with the grooming services, others reported issues with inconsistent quality.

Product Selection

The store offers a wide variety of pet supplies, though some customers noted limited stock for certain items and higher prices compared to competitors.

Customer Experience

Overall, customers enjoyed their shopping experience, with many expressing loyalty to the store despite some concerns about pricing and product availability.
  • MM
    Martha Mosher
    4 days ago
    5.0
    I came in to exchange 2 items I ordered online. The items were too small. I was able to find substitutes in a different size and the exchanged was handled quickly.
  • NH
    Nate Heidt
    Nov 17, 2025
    3.0
    I was able to find a large cone for my extra large dog but, they didn't carry harnesses his size!
  • SL
    sarah lakota
    Nov 9, 2025
    1.0
    Bought two dwarf hamsters for my girls October 16th. Monday November 3rd we had experienced one eating the other. We bought them out of the same cage and was told they can stay together. Traumatizing to my girls to find. Now this morning the other one passed away. Refused to give my money back on one of the hamsters because I didn’t bring the dead hamster back that wasn’t eaten for them to cremate. I had taken pictures to show proof. Overall a traumatizing experience for my 6 year old daughter. Two hamsters shouldn’t die within 30 days of purchase especially paying $53 for them. Needless to say we will not be getting another hamster for a long time nor will we support this store any longer.
  • SH
    Staciey H
    Oct 28, 2025
    5.0
    Awesome nice and clean everything you need for your animals
  • LH
    Linda Harper
    Oct 15, 2025
    5.0
    Great place for shopping 🛍

Frequently Asked Questions About Petco

Does the Petco Auburn location have a vet hospital?

No, Petco Auburn does not have a full-service vet hospital.

Does Petco Auburn offer vaccinations?

Yes, Petco Auburn provides vaccinations.