Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Sparks provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.6
237 reviews
5 stars
130
4 stars
24
3 stars
12
2 stars
8
1 star
63
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, compassion, and knowledge in caring for pets.
Communication Issues
Several reviews highlighted poor communication, including lack of updates and difficulties in scheduling appointments.
Pricing Concerns
Customers expressed frustration over unexpected fees and rising costs associated with services and wellness plans.
Appointment Availability
There were complaints about long wait times for appointments and the inability to see a vet in a timely manner.
Mixed Experiences
While some customers had positive experiences, others reported dissatisfaction with the overall service and care.
- JDjessie dansbyDec 19, 20255.0I took my dog here for surgery. They were able to get her in a lot faster than I expected. The staff was friendly and helpful. Dr. Hamilton was wonderful! She was so kind and sweet to my dog and my family. I couldn’t have asked for a better experience. I went in worried about my dog and left knowing my dog was in good hands.
- NMNicole MoodyDec 19, 20251.0New to Banfield just got off the phone with the receptionist named Sammie unsure why she has attitude. This is second time I have spoken to her I will dress this issue with the Doctor. Also one of my family members use to go to this location and now they attend the other location due to her rudeness. When you are at the front desk you are the face of the company. I use to work at a Doctor's office and working front desk you create a first impression and lasting impression.
- LGLiz GomezDec 17, 20251.0Terrible communication. Back in October, i had an appointment for my dog. I called AND confirmed with them. I go to take my dog in and they were closed. I recived no email, call, text, nothing to inform me about that sudden cancelation and drove there for nothing. Couple months pass, they call me to schedule her appointment, i take her in, gave them my mom's phone number to call for pick up because i had work, five hours pass, no update. I call then three times and was put on hold. I was waiting on call for nearly 20 minutes just for the lady to tell me my dog was ready to go. Why didnt i receive a call? Why didn't my mom receive a call? How long was my dog ready? I had to hang up before i lost my temper on the lady and called my mom MYSELF WHILE AT WORK to pick up my baby.
- DJDanielle JonesOct 8, 20255.0I love this place, I have been going here for 12 years. My pups have gone from puppyhood to senior living and I have no complaints. I understand what I pay for with my wellness plan. I communicate with my vets, Dr. Hamilton and Dr. Thomas. Allison the clinic manager has been nothing but helpful and supportive.Rachel is typically at the front desk and has always been helpful. I can’t thank the staff enough really. We lost one of our fur babies this year and the constant communication and just checking in with us on how we were and sadness because they too lost a patient they loved as well. I think most reviews that crap on the clinic are people that don’t understand basic pet care and responsibility sometimes. Asking questions is important for you as the owner of your pet. If you don’t understand what you’re paying for then don’t agree to the procedures.
- RHRichard HowlandSep 24, 20255.0Everyone there treats our Mister as if he were their’s. The knowledge, the compassion for the pet and family is insurmountable. Thank you to the whole crew at Banfield Sparks, NV!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Where is Banfield Pet Hospital located in Sparks?
Banfield Pet Hospital is located at 255 Los Altos Parkway, Sparks, NV 89436.
What are the operating hours of Banfield Pet Hospital?
Banfield Pet Hospital is open Monday through Saturday from 7:00 AM to 7:00 PM and Sunday from 7:00 AM to 5:00 PM.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services but you can call during hospital hours for urgent care advice or referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
What preventive pet health care services are offered at Banfield?
Banfield offers preventive care services including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care such as exams, vaccines, diagnostics, nutrition consultations, and dental care, with automatic yearly renewal unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through Banfield's website or using the Banfield mobile app available on iOS and Android.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments, drop-off appointments where you drop off your pet and wait for a call when they're ready, and Virtual Visits for Optimum Wellness Plan members.
What pet services can I find near Banfield Pet Hospital in Sparks?
Near Banfield Pet Hospital, you can find PetSmart for grooming and pet supplies, Dollar Tree for discount shopping, and several beauty salons like Shine Aveda Salon Spa and Pacific Sun Tanning Company.
How can nearby PetSmart complement my visit to Banfield Pet Hospital?
PetSmart nearby offers pet grooming and supplies, which is convenient to visit before or after a veterinary appointment at Banfield to take care of your pet's grooming and shopping needs.
Are there any nearby places for relaxation or beauty services when visiting Banfield Pet Hospital?
Yes, nearby places like Pacific Sun Tanning Company, Shine Aveda Salon Spa, and Reno Barber Jason Fuentes offer tanning, hair, and beauty services you might visit during your trip to Banfield.