MG
Michael Giordano
Dec 21, 2025
"Laura Mason" traumatized my precious little puppy. She made her cry, loud, and even after getting home, Simone was acting terrified of everything, even us. This girl had the audacity to go on and on about how I was doing everything wrong, from feeding her bad food (Farmer's Dog), grooming her wrong, not having pet insurance, etc., letting me know she worked for an E.R. Vet (maybe she answers the phone). Just because I'm small in stature, I'm 60 yrs old, nothing makes it ok for her to condescend down to me, perhaps making up for her own incompetence. She could do well with a few training classes in administering vaccinations, not to mention customer service.
Meanwhile, we took Simone to her next appointment today, at a different location, and everything went smooth, no crying, and since being home, she's been acting normal, and drifted off to sleep peacefully, as should have happened last time.
Upon friends' and family suggestions during this last holiday, we waited to submit this review until after Simone's appointment today, to have something to compare her last horrible experience.
We hope this doesn't happen to any other animal, this was NOT OK.
Sincerely,
Jackie Giordano
Michael Giordano
Friends and Family
We had just finished up with our other puppy, Jamal, with absolutely no problems, mostly with "Laura Doering", who was fantastic!