Business Details
About
Pet StorePet supply store
Visit your Reno Pet Store located at 2970 Northtowne Ln. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,732 reviews
5 stars
914
4 stars
449
3 stars
193
2 stars
69
1 star
107
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported instances of rudeness and inattentiveness.
Grooming Issues
Several reviews highlighted significant dissatisfaction with grooming services, including poor execution of requests and lack of professionalism from groomers.
Product Availability
Customers expressed frustration over low stock and limited availability of certain products, particularly live animals and specific pet supplies.
Customer Service
Mixed feedback on customer service experiences, with some customers reporting excellent service while others encountered rude or unhelpful staff.
Pricing Concerns
Many customers noted that prices were high compared to competitors, leading to some dissatisfaction, although others appreciated the rewards program.
- WLW L1 day ago5.0Workers have always been very friendly
- RHRebecca Hernandez3 days ago1.0My post seems to have been removed! If I could give zero stars, I would. The conditions these small animals are kept in are shocking and completely unacceptable. The enclosures were filthy, filled with layers of old feces, soiled bedding, and waste piling up around the hideouts and water bottles. The smell alone was overwhelming, and it was obvious the habitats hadn’t been cleaned in a very long time. The animals were sitting in their own waste with no clean space to rest, and the enclosures looked neglected and unsanitary. No animal should be forced to live like this, especially in a store that claims to sell and care for pets. This is clear neglect, and it’s heartbreaking to see these animals treated this way. I truly hope management addresses this immediately, because this environment is unsafe, unhealthy, and inhumane. I spoke with the manager and he claimed the enclosures were cleaned once every 2 weeks. Then corrected himself and said twice a week. Which is clearly not the case. I will not be returning and recommend others look elsewhere unless major changes are made.
- MNMary NealNov 16, 20255.0Fabulous selection and customer service. So happy this store is here
- BCBonnie ClarkNov 13, 20255.0Easy to make my purchase and check out in a timely manner
- CWCrystal WardNov 4, 20255.0I needed help with my salt water fish. Leo was amazing. Answered all my questions with patience and expertise. I ended up solving my problem and got a ton new fish to boot.
Frequently Asked Questions About Petco
Does the Petco Reno location have a vet hospital?
Yes, Petco Reno has a full-service vet hospital.
Does Petco Reno offer vaccinations?
Yes, Petco Reno provides vaccinations.
Does Petco Reno offer curbside pickup?
Yes, curbside pickup is available at Petco Reno. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Reno Petco?
Hamster and guinea pig prices vary by location. Call your Reno Petco at 7756739200 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Reno sell dogs?
No, Reno Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco in Reno Northtowne offer for pet care?
Petco Reno Northtowne provides premium pet foods, expert training, vaccination services, grooming, and has a full-service vet hospital for comprehensive pet care.
Does Petco Reno Northtowne provide curbside pickup and delivery options?
Yes, they offer curbside pickup and same-day delivery services for eligible products.
Are dogs and cats available for purchase at Petco Reno?
No, Petco Reno does not sell dogs or cats. However, through the Petco Love program, customers can meet dogs and cats available for adoption at the store.
What are the store hours for Petco in Reno Northtowne?
Petco is open Monday to Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
How can I contact Petco Reno Northtowne?
You can reach Petco Reno Northtowne by phone at +1 775-673-9200 or visit their website for more information.
Is the Petco location at 2970 Northtowne Ln wheelchair accessible?
Yes, Petco Reno Northtowne has wheelchair accessible entrances, parking, and restrooms.
What nearby eateries can I visit before or after shopping at Petco Northtowne?
Nearby eateries include YU DE THAI Restaurant, Del Taco, Fiesta Mexicana, Quiznos, U-Swirl Frozen Yogurt, and Starbucks for a variety of dining options.
Are there any nearby pet-related services close to Petco Reno Northtowne?
Yes, Vetco Vaccination Clinic and Petco - Reno North are nearby, providing additional veterinary and pet store services.
Where can I find nearby places for office supplies or printing near Petco Northtowne?
Office Depot - Reno 583 and Office Depot Print & Copy are close by for office equipment and printing services.
What other services are available near Petco in the same shopping area?
Nearby services include Our City Storage for self-storage, Nutrition and Fitness Station gym, nail and beauty salons like Nails by Sarah Ghiglieri and Dulce and Spice Salon, and financial services such as Check City.