Visit your Reno Pet Store located at 5565 S. Virginia Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
While many customers praised the friendly and helpful staff, there were significant complaints about rude service and unprofessional behavior from some employees.
Animal Care
Numerous reviews highlighted serious concerns regarding the conditions in which animals are kept, with reports of unsanitary enclosures and neglect.
Product Availability
Customers appreciated the variety of products available, but some expressed disappointment with the selection and availability of specific items.
Store Cleanliness
The cleanliness of the store received mixed feedback, with some customers noting a clean environment while others reported filthy conditions.
CW
Chris Walls
Jan 5, 2026
5.0
Such a great store! The staff is super helpful and knowledgeable. I was helped by an amazing employee, Rachel. Helped me with picking out a fish tank and all the nessary accessories needed.
JC
JV Case
Dec 29, 2025
4.0
I love how they welcome your pet to come with you inside the store.
JF
Jose Franco
Dec 26, 2025
5.0
Love the help and the amazing people that take there time to give you a hand.!
JL
james Lauer
Dec 26, 2025
1.0
Had 1 register open and the poor lady doing her best to keep up with the long line. She asked for help but nobody came. I could clearly see employees just sitting in the grooming area just talking. Customer service needs work
KK
Kyler
Dec 10, 2025
1.0
No one ever answers the phone regardless of what option you choose! I’m trying to book a grooming appointment since your website is getting maintenance done on it and of course no one wants to answer!!!!!!!! Thanks so so much!
Yes, curbside pickup is available at Petco Reno. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Reno Petco?
Hamster and guinea pig prices vary by location. Call your Reno Petco at 7758299200 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Reno sell dogs?
No, Reno Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the operating hours of Petco in Reno?
Petco in Reno is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does the Petco location in Reno have veterinary services?
Yes, the Petco in Reno features a full-service vet hospital providing various medical services for pets.
Can I get my pet vaccinated at Petco in Reno?
Yes, vaccination services are offered at Petco Reno to keep your pets healthy.
Is curbside pickup available at Petco Reno?
Yes, curbside pickup is available for eligible products at the Reno Petco location.
Where is Petco Reno located?
Petco is located at 5565 S Virginia St, Reno, NV 89502.
Does Petco Reno sell dogs or cats?
No, Petco Reno does not sell dogs or cats, but you can find pets available for adoption through the Petco Love program partnered with local animal welfare organizations.
What payment methods are accepted at Petco Reno?
Petco Reno accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Are there any nearby pet services close to Petco Reno?
Yes, the Vetco Vaccination Clinic, a pet training and service center, is located nearby and can complement your visit for additional pet care needs.
What dining options are available near Petco Reno?
Nearby dining options include Great Basin Brewing Company, Romano's Macaroni Grill, and On The Border Mexican Grill and Cantina, perfect for a meal before or after your Petco visit.
Is there a place to shop for books or electronics near Petco Reno?
Yes, Barnes & Noble bookstore and Best Buy electronics store are located nearby for shopping convenience while visiting the area.