Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Deer Springs provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.0
153 reviews
5 stars
95
4 stars
15
3 stars
11
2 stars
8
1 star
24
- AJAmber JohnsonOct 10, 20255.0Dr. Gamble and staff are absolutely amazing and incredibly empathetic
- RMRegina MillerOct 4, 20251.0I have been taking my dogs to Banfield for years, and I have always maintained how wonderful my animals are treated. I have 2 dogs, Lulu is my Labrador mix and who is a rescue, and getting pretty old; then there is Mr. Banks, my sweet little man is a Schi-tzu and he will be 11 next month. Mr. Banks is having a lot of health issues, such as losing movement in his hind legs due to spine issues. Both are on prescription food, but the same food so it was easy to buy a big bag for both to share. But when I brought Lulu in for her comprehensive exam, I was told she had some kidney issues. They put her on medication and a new food. Which by the way, doesn't come in small bags. They told me to bring her back in a month for a re-test. I was told at that appointment her kidneys have gotten worse and we should discuss end of life due to her age. It was very sad to hear that, but I agreed. Please keep in mind, since June I have spent $2000+. Today, October 4th, Lulu started throwing up uncontrollably and falling down. Her eyes were moving rapidly and she looked so confused. I called Banfield and left a message. I got a call back and she stated I should take her to the emergency vet but I really wanted them to see her, not a stranger. My son suggested I take her to his dogs vet and it was close by. They took her in and a little while later the doctor came out to go over her test results. My Lulu is very healthy and NO kidney issues. I told the doctor about her kidney disease, so she re-tested her to make sure. Again, my dog does not have kidney disease!!!! She has a disease called Vestibular Disease. It is manageable. Between all the money spent on tests, medicine and new food, it was all a waste! While I was waiting at the vet, I went online and canceled my Banfield account. I will never go back!! I am so thankful I didn't take Lulu to Banfield this morning, because I know they would have euthanized her. It sure would be nice to get that money back but that is a pipe dream. All I can say to people who are using Banfield, or new customers coming in, be diligent and get a second opinion. My dogs are my family and I think Banfield knows that we love our animals and will spend anything to make them better. SHAME ON YOU BANFIELD!!
- JCJasmine CentenoSep 17, 20251.0The staff are fine but the company itself is terrible. Don't take your pets here and especially dont sign up for their Wellness Plan. There are a bunch of "read the fine print" details that you won't know unless you spend 3 hours reading the contract. You're not paying monthly for a plan, you're paying for a year in monthly installments, meaning you cannot cancel until that year ends. Yes, I still have to pay for the puppy under one year plan after my puppy is older than a year. If your auto-payment is blocked for any reason, they won't notify you, just issue a $20 fine. As for actual treatment, the staff are friendly here, but not nearly as thorough as I've experienced at other vets. Got my puppy neutered and they did fine, but weren't specific about his care at all. You'll have to specifically ask them if you need to know things like how long the cone has to be on, when can they eat after surgery (which you will need to know). The company's just pretty money hungry.
- LWLee WatsonAug 28, 20255.0Very, very friendly!
- RLReiki With LeonaJul 22, 20255.0I love my pets care❤️❤️❤️
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital at Deer Springs?
Banfield Pet Hospital at Deer Springs is open Monday through Saturday from 7:00 AM to 6:00 PM and Sunday from 8:00 AM to 5:00 PM.
Does Banfield Pet Hospital offer emergency veterinary care?
Banfield does not provide emergency care services, but you can call during hospital hours for urgent care advice and referrals. For emergencies outside hospital hours, please contact a local emergency hospital.
What preventive care services does Banfield provide for pets?
Banfield offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
Can I have a virtual consultation for my pet at Banfield?
Yes, clients with Optimum Wellness Plans can schedule Virtual Visits to receive quality care from home, saving time and ensuring convenience.
How does the Optimum Wellness Plan work at Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, screenings, nutrition consultations, and dental care with options to spread payments monthly or pay in full.
How can I schedule an appointment at Banfield Pet Hospital - Deer Springs?
You can schedule an appointment online via Banfield's website or mobile app, or call the hospital directly at +1 702-399-1351.
Are appointments required at Banfield Pet Hospital?
Yes, Banfield requires appointments for pet visits to ensure proper care and scheduling.
What nearby pet stores can I visit along with Banfield Pet Hospital?
PetSmart is nearby and offers pet supplies and services, making it convenient to shop for your pet's needs before or after your veterinary visit.
Are there dining options close to Banfield Pet Hospital?
Yes, nearby dining options include Burger King and In-N-Out Burger, where you can grab a quick meal before or after your visit.
What other shopping destinations are near Banfield Pet Hospital at Deer Springs?
Ross Dress for Less, Michaels Stores, Staples, and Burlington are nearby, allowing you to combine errands and shopping with your pet's veterinary visit.