Our high-end luxury Doggie Suites are all equipped with flat screen TV’s for your pet’s enjoyment (you can see a gallery of our amenities here). Our facility was designed to offer your pet the most exclusive and unique experience, a perfect alternative to a caged boarding kennel. Every pet hotel guest has access to our in-door play park, with 6 large Screen Televisions showing Doggie Cartoons, Animal planet, and Jazz music during Nap times. All Guests are rotated to visit our outdoor play park throughout the day.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.