Petco

4.2
670 reviews

About

Pet StorePet supply store
Visit your Las Vegas Pet Store located at 8495 W. Warm Springs Rd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
8495 W Warm Springs Rd, Las Vegas, NV
89113, United States

Hours

Reviews

4.2
660 reviews
5 stars
407
4 stars
113
3 stars
52
2 stars
26
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rude and unprofessional behavior, particularly in the grooming department.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing poor communication, unexpected policy changes, and high prices.

Product Availability

Customers noted a good selection of products, but some expressed frustration over the lack of specific items and inconsistent stock levels.

Cleanliness

The store's cleanliness received positive remarks, although some customers reported unsanitary conditions in specific areas, particularly near the fish section.

Pricing Concerns

Many customers mentioned rising prices and perceived value issues, comparing costs unfavorably to competitors.
  • RP
    Renee Peace
    Nov 13, 2025
    5.0
    Very helpful staff. I didn’t know what to feed my pup and the guy was amazing and assisted me to pick out food That worked for my doggie. loved my visit and will be back.
  • TM
    Thiago Muller
    Nov 9, 2025
    1.0
    Your dog is sick, you search online for the medicine and they say they have it in the store, you get ready, get in the car, rush to the store, they don't have the medicine and don't even bother to try to check the system, you ask an employee to look in the system and the system says they have two of that product in stock but the employee says they couldn't find it and they don't care that you leave without the product, they are paid by the hour and not selling the product doesn't affect them at all.
  • EP
    Eva P
    Nov 2, 2025
    5.0
    Love Petco on Warm Springs. I have my dog groomed there with Nick. I also use the vet there for my dog’s wellness and vaccinations.
  • MM
    Monique V. Martinez
    Nov 1, 2025
    5.0
    I come in here to buy Orijen Large Breed dog food and am going through 2+ bags a month for our large standard poodles. I prefer this location to other close locations, due to their pre-pandemic-Vegas customer service skills. The lovely cashiers put in the extra effort, after I first declined, to show me it would truly be in my best interest to spend the extra $25 for their rewards program. I'm saving money monthly now. ❤️
  • AD
    Andrew D.
    Oct 23, 2025
    1.0
    Awful service. Very rude employees and unprofessional. I went to pick my dogs food up, he is on a prescription diet and has been for FIVE YEARS. I was in this store TWO WEEKS ago buying this same food no problem. Today when I get to the cash register the guy working has me standing there holding a bag of dog food while he chit chats with someone not cashing out. He finally waves me over (no greeting, he is still chatting) he scanned it apparently my prescription has been expired for a year? Then why did they sell it to me two weeks ago and two weeks before that? He tells me I need to go talk to the vet that’s on site in the store. I walk over and the receptionist at the onsite vet, with long blonde hair, is sitting at the desk playing games on her tablet. Again, no greeting, I have to speak up. She immediately dismissed me saying I needed to call my vet and have them issue me a new prescription or my dog would not be able to get my food. Keep in mind the prescription is for LOW FAT. No medicine. She offered no further assistance and literally went back to playing her game right in front of me!!!! So rude. So now I’m on my way to my vet to purchase the food there. Why would I come back to buy it from you after all this inconvenience?! I will also be going to a different location, and deterring everyone I know from this one.

Frequently Asked Questions About Petco

Does the Petco Las Vegas location have a vet hospital?

Yes, Petco Las Vegas has a full-service vet hospital.

Does Petco Las Vegas offer vaccinations?

Yes, Petco Las Vegas provides vaccinations.