Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Las Vegas Rainbow provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
164 reviews
5 stars
112
4 stars
15
3 stars
5
2 stars
7
1 star
25
What are people saying?
AI-generated from recent customer reviews
Veterinary Care
Dr. Sharpe and Dr. Berday received high praise for their compassionate and effective care, with many customers expressing trust in their abilities.
Front Desk Issues
Numerous reviews highlighted poor customer service from front desk staff, describing them as rude and unhelpful, which negatively impacted the overall experience.
Wellness Plan Concerns
Customers expressed dissatisfaction with the wellness plans, citing high costs and unclear terms, leading to feelings of being misled.
Mixed Experiences
While many customers reported positive experiences with the veterinary staff, others shared negative encounters, indicating inconsistency in service quality across different visits.
Compassionate Support
Several reviews commended the staff for their empathy and support during difficult times, particularly in end-of-life situations for pets.
- ACAmber CampbellOct 29, 20254.0I have been a member of Banfield for almost 15 years. I have seen Dr. Sharpe off and on during that time, when she is at a hospital that is convenient for me. My review should reflect a 5 for Dr. Sharpe. She's been a rock for me and my family during some difficult times, and a joy for our furbabies. However, the front desk staff at this location receives a 2 on the worst days, a 3 on the best. They put people on hold without saying anything to them. They are rude and abrupt with conversations. When trying to make an appointment or reschedule, they act like they don't have your chart in front of them and know what is going on. When the call is closing up, they don't even have the courtesy of a small pleasantry by saying "Good bye", they just hang up on you. Dr Sharpe is the main reason I keep going here. The back office staff, the technicians who help our animals on a daily basis are friendly and know my animals immediately. But the front desk staff need to have either an attitude change or a career change. I don't want to deal with people like that in an emergency or emotional situation with my animals.
- GTGary ToddOct 22, 20255.0I have been with Banfield for several years, but am new to this office (Rainbow). We are currently seeing Dr Sharpe, who is an excellent communicator and does a great job with my Goldendoodle Charlie. I have no desire to see any other vet.
- BBBarbieAnn BaileyOct 19, 20255.0Great service
- MCMarc CerratoSep 10, 20255.0My dog has been well take care of and if something is needed for her I have been informed to get that done at a reasonable time.
- DBDianna BakerSep 10, 20254.0They are always very nice and quick in their duties
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital at Las Vegas Rainbow offer?
Banfield provides a full range of veterinary services including preventive care, vaccinations, dental and surgical care, microchipping, parasite control, nutrition advice, DNA testing, and end-of-life care.
What are the operating hours for Banfield Pet Hospital in Las Vegas?
The hospital is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays and major holidays like Christmas and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not offer emergency care services, but they provide urgent care advice during hospital hours and can refer you to emergency hospitals if needed.
Can I schedule an appointment online at Banfield Pet Hospital?
Yes, you can schedule an appointment online via their website or through the Banfield app available on both iOS and Android platforms.
What is the Optimum Wellness Plan offered by Banfield?
It's an annual preventive care plan covering exams, vaccines, diagnostics, dental care, and nutrition consultations, with options for monthly payments or full payment upfront.
Does Banfield offer remote veterinary care?
Yes, Optimum Wellness Plan clients can get 24/7 general pet care advice and triage support through Vet Chat™ on the Banfield app.
What nearby pet stores can I visit after a visit to Banfield Pet Hospital?
PetSmart, which offers pet supplies and services, is located nearby and can be a convenient stop after your veterinary visit.
Are there shopping centers close to Banfield Pet Hospital for additional errands?
Yes, Best In The West shopping center is nearby, offering various stores where you can shop after your visit to Banfield.
Can I combine my visit to Banfield Pet Hospital with dining options nearby?
Absolutely, Pier 88 Boiling Seafood and Bar is a nearby restaurant and bar where you can enjoy a meal before or after your appointment.
Is Banfield Pet Hospital welcoming to the LGBTQ community and do they require appointments?
Yes, Banfield is LGBTQ welcoming and requires appointments for visits to ensure quality care and service.