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Banfield Pet Hospital

4.2
(282 reviews)

Business Details

171 N Nellis Blvd, Las Vegas, NV
89110, United States
(702) 459-6880
https://www.banfield.com

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
171 N Nellis Blvd, Las Vegas, NV
89110, United States

Hours

Reviews

4.2
282 reviews
5 stars
191
4 stars
34
3 stars
9
2 stars
15
1 star
33

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed concerns about high prices and unexpected charges for services, leading to feelings of being overcharged.

Staff Quality

While some reviews praised the staff for being friendly and caring, others reported poor customer service and unprofessional behavior from receptionists.

Care Quality

The quality of care for pets received mixed reviews; some customers were satisfied with the treatment their pets received, while others reported negative experiences, including misdiagnoses and unnecessary procedures.

Cleanliness

Several customers noted issues with cleanliness in the facility, particularly in waiting areas and examination rooms.

Compassionate Service

Positive feedback highlighted the compassionate care provided during difficult times, such as euthanasia, indicating that some staff members were supportive and understanding.
  • CB
    Christina ballinger
    Feb 18, 2026
    5.0
    Overpriced
  • KA
    KiMiKi AiZeN
    Feb 9, 2026
    5.0
    This Banfield is the best to go to in all of Las Vegas
  • TD
    Tumaz Dockery
    Jan 18, 2026
    1.0
    I visited banfield to have my dogs ear issue diagnosed, as someone who loves there pets but is knowledgeable about vets I came to also inquire about the wellness plan which in comparison to other vets and insurance plans offers no value. Before looking at his ear they attempted to collect $150 from me in vaccines and calming medication to better assist. With the medication being the “only way” to diagnose his issue i paid a quarter of the price to then be scheduled next day for a wellness check which is to be complementary after the medication fails they then give me a option which would have been a cheaper option available the day prior. In other words they strung me along in a game of finances in which they profited off a person love for there companion over a solution or even a simple diagnosis which would have proved more effective in earning another customer. Do not contact Benfield unless you desperately seek to be swindled. You would have better chances saving your loved one on google as an untrained unregistered uneducated home vet.
  • AH
    Arturo Herrera
    Jan 11, 2026
    5.0
    Facility is clean and well organized. Dr Adam’s was welcoming and knowledgeable. He answered all of our questions.
  • JH
    Jaune Howie
    Jan 7, 2026
    1.0
    This place used to be fantastic but three times now they have screwed me over. They repeatedly have vets leave early even when they have appointments scheduled. When my cat needs a refill on his medication, every time, that vet is suddenly not in and we have to bring him back for another appointment where the vet still left early. They send emails claiming your cat needs a rabies vaccine which is required by law and then give you attitude when you get there claiming that he didn't need it for another month despite sending the email saying he did. They never confirm anything about the appointment with you beforehand so this could be solved. They lie about what your cat really needs to try and make you spend more of your money, time and gas with them. Half of their vets act like the hate cats and find them disgusting. Customer service is abhorrent. Nothing is ever done to fix the problem. Dont bother making any appointments past noon here, they're going to send the vet home at three so they won't be able to help you. Three times we have been here they've claimed to just not have prescription pads to refill any medications. I am so tired of being screwed over and then given attitude by this hospital. It used to be incredible with incredible vets that I felt cared about my babies' well being but I'm guessing those vets moved to better practices.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.

Brand Certified Facts from Banfield Pet Hospital

Banfield Pet Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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