Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Las Vegas Silverado provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.3
207 reviews
5 stars
145
4 stars
24
3 stars
8
2 stars
7
1 star
23
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, caring, and professional towards both pets and their owners.
Communication Issues
Several reviews highlighted problems with communication, including lack of follow-up calls and difficulty reaching staff by phone.
Pricing Concerns
Many customers expressed dissatisfaction with the high costs of services, particularly regarding the Wellness Plan and additional treatments.
Quality of Care
While many reviews praised the quality of care provided by the veterinarians, some customers reported negative experiences, particularly with specific cases involving end-of-life decisions.
Overall Experience
Overall, customers had mixed feelings, with many expressing loyalty and satisfaction, while others indicated they would seek care elsewhere due to various issues.
- PKPavel KorshunovNov 12, 20255.0Thank you so very much , for take care of my little girl 🙏
- NJNancy JungNov 6, 20255.0I have been using Banfield for over 20 years!! The doctors and staff are always polite and caring. I appreciate the medical care they provide my little dog, we have has several pets in the past and we continue to choose Banfield.
- EGEmily GonzalesOct 6, 20255.0Staff are very friendly and caring for pets
- KCKenn and Rich Converse-FrazerOct 2, 20255.0Quick in and out picking up a previously called in prescription.
- AOAltagracia OrtizSep 25, 20254.0The staff is very friendly, doctors are very kind and explains each procedure in detail. Thank you all.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Las Vegas Silverado?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM. The hospital is closed on major holidays including Christmas and New Year's Day.
Does Banfield Pet Hospital offer emergency care services?
Banfield Pet Hospital does not provide emergency care services. However, they offer urgent care advice during hospital hours and can provide referrals to emergency hospitals or specialty providers if needed. Outside hospital hours, please contact your local emergency hospital.
Can I access veterinary care online through Banfield?
Yes. Clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What preventive care services are available at Banfield Pet Hospital?
Banfield offers a range of preventive care treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep pets healthy.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan provides annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutritional consultations, and dental care. It is not insurance but offers discounts on treatment for abnormal conditions and automatically renews annually unless paid in full.
How can I pay for my pet's Optimum Wellness Plan at Banfield?
Payments can be spread over 12 months with automatic withdrawals from a checking or savings account or charged to a credit card. Paying the full amount upfront is also an option.
What types of appointments are available at Banfield Pet Hospital?
Appointments include in-room visits where you stay with your pet, drop-off appointments where you leave your pet for care, and Virtual Visits for Optimum Wellness Plan clients to receive care remotely.
Which nearby pet store can I visit to pick up supplies after my appointment at Banfield Pet Hospital?
PetSmart is located nearby Banfield Pet Hospital and offers pet supplies and services, making it convenient to visit for your pet's needs before or after your veterinary appointment.
Are there dining options close to Banfield Pet Hospital where I can eat while my pet is being cared for?
Yes, nearby restaurants include Conner's Pizzeria & Grill, Chip Cookies bakery, and Rustic House at Silverado Ranch, providing dining options for you during your pet's visit.
Is there a shopping center near Banfield Pet Hospital for other errands?
Silverado Ranch Plaza is a nearby shopping center offering various retail stores and services, allowing you to conveniently accomplish other shopping needs when visiting Banfield Pet Hospital.