Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Summerlin provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.0
221 reviews
5 stars
130
4 stars
40
3 stars
12
2 stars
4
1 star
35
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, compassion, and professionalism in handling their pets.
Communication Issues
Several reviews highlighted poor communication, including unreturned calls and scheduling errors, leading to frustration among pet owners.
Cost Concerns
Customers expressed dissatisfaction with high costs and unexpected fees associated with services and wellness plans.
Mixed Experiences
While some customers had positive experiences, others reported serious issues, including negligence and inadequate care.
- DLDen L.Jan 4, 20261.0The minute they decide to answer the phone, its an immediate, please hold. At no time does anyone think to answer a call and talk to someone. They purposely put the caller on hold with no intention to answer, hoping the caller hangs up. Do better or find someone who can.
- CJConstance JacksonDec 3, 20255.0My Brooklyn loves coming to this Banfield Pet Hospital! She is always greeted by her name and with love ... which she returns with kissy-licks of appreciation.The staff is ALWAYS great from arrival to departure. Her vet always gives a full recap of Brooklyn's visit and is open to questions with compassion and thoroughness. I can't think of any other place I would entrust Brooklyn's care. Kudos to all!
- KMKaren MillsOct 2, 20255.0I brought my cat here and the doctor was very kind and they went out of their way to ensure Milo was taken care of and got the prescription he needed.
- AJAna Cecilia JacobsSep 15, 20255.0I have had my adopted dog, Prince, just a couple of months. I took him to Banfield at PetsMart for his first general exam and grooming. Everyone at both areas treated him well, showing kindness, treating my new puppy with love and making him feel comfortable.
- MPMatt ParvisSep 15, 20251.0There should be zero star or negative star options for companies this bad. Due to vet negligence, my dog was given medication that was contraindicated for his known condition and he died.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet care services does Banfield Pet Hospital in Summerlin offer?
Banfield Pet Hospital provides quality health and wellness care, including routine vaccinations, microchipping, dental and surgical care, preventive care treatments like parasite control, nutrition and behavioral counseling, and comprehensive examinations.
Does Banfield Pet Hospital in Summerlin offer emergency care?
No, Banfield does not provide emergency care services, but they can offer urgent care advice during hospital hours and refer you to emergency hospitals or specialty providers. Outside hospital hours, you should contact your local emergency hospital.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via the Banfield website or app. Banfield requires appointments and offers in-room, drop-off, and virtual visits for clients with Optimum Wellness Plans.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, diagnostics, nutrition and dental consultations. It is not insurance and covers routine care while offering discounts on treatments for unexpected conditions.
Does Banfield Pet Hospital offer online veterinary care options?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 through Vet Chat on the Banfield app.
What are the operating hours of Banfield Pet Hospital in Summerlin?
Banfield Pet Hospital is open Monday, Thursday 9 AM to 5 PM; Tuesday, Wednesday, Friday, Saturday 9 AM to 6 PM; and Sunday 10 AM to 6 PM. The hospital is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Are there any pet-related services near Banfield Pet Hospital in Summerlin?
Yes, PetSmart is a nearby pet store and service provider where you can purchase pet supplies and services to complement your veterinary care at Banfield.
What dining options are available near Banfield Pet Hospital in Summerlin?
Nearby restaurants include Dom DeMarco's Pizzeria & Wine Bar for Italian cuisine, Panda Express for Chinese fast food, Rocky Mountain Chocolate Factory for desserts, and U-Swirl Frozen Yogurt for frozen treats.
Are there beauty and grooming services near Banfield Pet Hospital?
Several beauty salons and barbershops are nearby, including Balayage Bombshell Hair Salon, Sleek Silk Press Bar, House of GLAM, Modern Classic Barbers, and Supercuts. These could be convenient options for pet owners scheduling grooming while visiting the vet.
Does Banfield Pet Hospital in Summerlin welcome the LGBTQ community and require appointments?
Yes, Banfield Pet Hospital is welcoming to the LGBTQ community and requires appointments for visits to provide personalized care.