Petco

4.2
1297 reviews

About

Pet StorePet supply store
Visit your Henderson Pet Store located at 631 Marks St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
631 Marks St B, Henderson, NV
89014-8600, United States

Hours

Reviews

4.2
1,281 reviews
5 stars
761
4 stars
260
3 stars
112
2 stars
40
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the helpfulness and friendliness of employees, there were several complaints about rude or unhelpful service.

Grooming Services

Grooming experiences varied significantly, with some customers expressing satisfaction while others reported poor quality and high prices.

Product Availability

Customers appreciated the variety of pet supplies available, but some noted issues with stock levels and pricing being higher than competitors.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing positively to the shopping experience.

Animal Care Concerns

Several reviews raised concerns about the health and treatment of animals in the store, indicating a need for better animal care practices.
  • KF
    Kirsten Araiza Flores
    6 days ago
    5.0
    Came here to get my ol birthday doggy some christmas jammies and her birthday treat. The guy at the register was super nice!
  • TJ
    Tim Jackson
    6 days ago
    1.0
    Why is the Petco total hospital closed on Saturday, Sunday and Monday? This is not Mayberry. This is a Metropolitan city. I’m gonna start shopping at PetSmart. I can’t deal with this bad customer service anymore. I have three dogs. I will gladly get my toys, food and other items from a different location, not Petco. Or I will shop at the New Doggy supply outlet !!! Petco you gets No More of Tim Jackson money!!!!!!!!
  • AK
    Atara Daughter of the King
    Nov 15, 2025
    5.0
    Customer service is an A+ this location is getting the job done right! Thanks so much for your kindness and service.
  • CS
    Casey Sermons
    Oct 31, 2025
    5.0
    I love shopping at Petco for treats, costumes, wet dog food, etc
  • MC
    Mark Ceccarelli
    Oct 13, 2025
    2.0
    I tried to buy some goldfish today and some lady evidently talked me right out of buying from Petco. She was a bit too nosey because she asked me about how big my tank was. I told her it was big enough and apparently that wasn't good enough for her. She continued to hound me about it and so I just left the fish in the bag on the counter. I told her I didn't need this. Anyway hope she doesn't discourage other customers the way she did me! I believe she forgot the reason she works there. Im pretty sure that management wouldn't congratulate her because I took my business elsewhere!

Frequently Asked Questions About Petco

Does the Petco Henderson location have a vet hospital?

Yes, Petco Henderson has a full-service vet hospital.

Does Petco Henderson offer vaccinations?

Yes, Petco Henderson provides vaccinations.