Petco

4.1
728 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Carson City Pet Store located at 911 Topsy Lane for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
911 Topsy Ln, Carson City, NV
89705-8402, United States

Hours

Reviews

4.1
718 reviews
5 stars
389
4 stars
183
3 stars
62
2 stars
27
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised friendly and helpful staff, others reported rude or unprofessional behavior from management.

Store Cleanliness

The store is frequently described as clean and well-organized, contributing positively to the shopping experience.

Product Availability

Customers appreciate the variety of products available, but some noted issues with stock levels and specific items being unavailable.

Grooming Services

Grooming services received positive feedback for quality and care, although there were complaints about customer service in this area.
  • KM
    K Mon
    2 days ago
    5.0
    Wanted to take the whole stock home so many great and healthy looking pets.
  • JB
    Janene Bever
    4 days ago
    2.0
    The store is well stocked & fine. Customer service OK, for most part. But, women’s bathroom floor is filthy, looks like it hasn’t been cleaned for a year. And a broken towel dispenser just lying in the counter. Someone has scrawled on the mirror in black marker “ if you make a mess, clean it up”. Management should practice what they preach. What has happened to business establishments that no one seems to care anymore? This would never have been a problem in the past. Lack of integrity & leadership.
  • RU
    Russell Uemura
    Dec 16, 2025
    5.0
    The store had everything we needed. It was clean and organized. The checker was pleasant.
  • CV
    Christopher Vik
    Dec 11, 2025
    5.0
    The store was clean and well organized. Luis is an excellent employee who went above and beyond to help us today.
  • RR
    Ramon
    Dec 8, 2025
    1.0
    This was the worst petco ever. Was trying to buy some things for a new cat and the manager on duty some white lady accused me and my friends of shoplifting. A friend was trying to buy a tarantula and she made us feel so stupid and uncomfortable that we left. Would never go back.

Frequently Asked Questions About Petco

Does the Petco Carson City location have a vet hospital?

Yes, Petco Carson City has a full-service vet hospital.

Does Petco Carson City offer vaccinations?

Yes, Petco Carson City provides vaccinations.