Business Details
About
Animal HospitalVeterinarianVeterinary PharmacyPet Vet Care Centers
Cedar Animal Medical Center is a full-service animal hospital that offers comprehensive medical services for cats, dogs and small exotic pets in Gallup, McKinley County, North West New Mexico and North East Arizona. From preventive care and surgery to dental services for cats and dogs, our broad and varied service offerings can meet all of your pet's health needs in one place.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.1
463 reviews
5 stars
295
4 stars
71
3 stars
17
2 stars
13
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude and unhelpful staff, long wait times, and difficulty reaching the clinic by phone.
Compassionate Care
While some reviews praised the veterinary staff for their compassion and care, others expressed disappointment in the lack of empathy shown during urgent situations.
Pricing Issues
Customers frequently mentioned high prices for services, with some feeling that the clinic took advantage of being the only veterinary option in the area.
Emergency Response
Numerous reviews highlighted serious concerns regarding the clinic's handling of emergency situations, with several customers reporting that their pets were denied care when needed.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction with the care provided, while others had negative encounters that led them to seek alternatives.
- DDDezbahDec 28, 20255.0Always great place for pet care. Friendly staff and good service. Always happy I brought my pets there.
- SRSandra ResendizDec 8, 20251.0I am deeply disappointed in the lack of compassion and care shown by this clinic, especially considering their promise of “friendly, compassionate veterinary care” listed on their website. We typically go to Airport Animal Clinic due to this clinic’s reputation, and although they were also unable to help, they were far more empathetic and kind in explaining that. I called about 20 minutes before closing, explaining that our dog had a sudden onset of lethargy and labored breathing. I acknowledged the time, explained we were willing to pay after-hours or emergency fees, and asked if she could be seen. The woman who answered told me their urgent care was at capacity and that I needed to take my dog to an emergency vet in Albuquerque. When I tearfully explained that my dog seemed too unstable to make that drive and at least needed comfort care, she showed no sympathy, no concern, and no compassion whatsoever. She repeated that they were closing and I should go to Albuquerque. Sadly, my dog did not make it to Albuquerque. She could have benefited from even basic comfort measures had they been willing to help. If this clinic cannot provide the care they advertise, the very least they could do is respond to distressed pet owners with empathy instead of indifference. I also do not understand how a veterinary clinic can decline to see a suffering animal during business hours. I now regret not driving straight there, though after this experience I’m grateful my sweet girl didn’t spend her final moments with such cold, ill-mannered staff. This was a heartbreaking experience, and in my opinion, a very poor excuse for a veterinary clinic. Take your animals elsewhere if you can.
- TMTee MooreDec 5, 20251.0I just called for information but they dumped all their fees up front on me to discourage me from bringing in my dog who was having seizures. Currently on the way to Albuquerque for treatment. AVOID THIS PLACE AT ALL COSTS
- LLL.E.SOct 26, 20251.0All I can say is , I don't know how anyone. of these ladies that work here have a pet tech certificate lol
- CBCpandabear BearOct 8, 20251.0Prepare to wait on a 11-15 minute hold. Rude and unfriendly staff. I was told to call in the morning for a walk in appointment. No answer! Kept calling and finally what I thought was an answer the individual hung up! If this were an emergency situation I wouldn’t recommend working with them. What a disappointment this was.
Frequently Asked Questions About Cedar Animal Medical Center
What types of animals does Cedar Animal Medical Center provide care for?
Cedar Animal Medical Center offers comprehensive medical services for cats, dogs, and small exotic pets.
What services can I expect at Cedar Animal Medical Center?
Services include preventive care, surgery, dental services for cats and dogs, and general medical care for your pets.
What are the regular business hours for Cedar Animal Medical Center?
The center is open Monday through Friday from 8:00 AM to 12:00 PM and 1:00 PM to 5:00 PM, and is closed on weekends.
Do I need to call ahead to check for Monday availability?
Yes, please call to inquire about specific Monday availability.
Where is Cedar Animal Medical Center located?
It is located at 1247 Balok St, Gallup, NM 87301, United States.
Is Cedar Animal Medical Center accessible for people with disabilities?
Yes, it has wheelchair accessible entrance, parking, restrooms, and wheelchair accessible restrooms.
How can I contact Cedar Animal Medical Center?
You can reach them by phone at +1 505-722-7786 or visit their website at https://cedaranimalmedicalcenter.com.
Are there any animal-related organizations near Cedar Animal Medical Center?
Yes, the McKinley County Humane Society, an animal shelter and community service organization, is nearby and can be a great resource for pet adoption and support.
What restaurants are close to Cedar Animal Medical Center where I can dine before or after my visit?
You can visit nearby restaurants like Anthony's A Taste Of The Southwest, Fratelli's Bistro, and Zen Sushi for a variety of dining options.
Are there any pet-related stores near Cedar Animal Medical Center?
Nearby pet stores include Cedar Animal Medical Center itself and Cowtown Feed and Livestock, which also focuses on wildlife conservation.