Petco

4.2
1791 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Albuquerque Pet Store located at 10700 Lomas Ne for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
10700 Lomas Blvd NE, Albuquerque, NM
87112-5465, United States

Hours

Reviews

4.2
1,771 reviews
5 stars
1,015
4 stars
388
3 stars
175
2 stars
65
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unhelpful interactions.

Grooming Quality

Grooming services receive both positive and negative reviews; some customers are very satisfied with the grooming results, while others express disappointment with the quality and care.

Pricing and Fees

Customers express frustration with additional fees and pricing strategies, feeling that the costs are high and not transparent.

Stock Availability

Many customers report issues with stock availability, particularly for specific pet foods and supplies, leading to dissatisfaction.

Store Environment

The store is described as clean and well-organized by some, but others find it cluttered and difficult to navigate.
  • KC
    Kimberly Caudill
    Nov 6, 2025
    5.0
    Thanks Oz for my first mini makeover!
  • LA
    Lisa Clark Allard
    Oct 26, 2025
    1.0
    One fee should be given when taking your pet to the groomers. Petco nickel and dimes customers when using any services. Not only is it done at the grooms but there are extra fees when your pet gets vaccinated. This is annoying. I don't feel that a tip is necessary with all the extra fees and they can't be taken off. Some stores charge extra grooming fees when they don't see your pet monthly. Not sure why petco would allow there employees to do this.
  • TB
    Teresa Bridges
    Oct 3, 2025
    3.0
    It is literally hit and miss here. Sometimes , people help you in other times you can't find anybody
  • LS
    Lindsy (Dizz Star Awesome Sauce)
    Oct 1, 2025
    3.0
    Rude. Rude. Rude. Rude. And did I say rude??? Expensive and ridiculously awful customer service.
  • AK
    Ann Kuns
    Sep 20, 2025
    1.0
    I am very close to canceling my vital care rewards “paid” program and finding somewhere else to get my pet’s food and supplies. When I first paid for the extra rewards, I was able to get the food and supplies my cat needed. It was always in stock. Now I have to go to multiple stores to get enough food because my online orders keep getting canceled. I live over 100 miles from the nearest Petco, so I have to buy a months supply at a time. When a store can’t keep their own brand in stock, both in the stores and online, there is a problem that needs to be resolved. I’m sick of not being able to get the food my cat needs. She has allergies to poultry products and the food she can eat is never in stock. Of course, the foods that have poultry products in them are plentiful and fill the shelves. You would think the company would pay attention to this and adjust accordingly. At this point, they are just too big for their britches. Corporate greed and stupidity is running rampant and Petco is no different. I’m done!!

Frequently Asked Questions About Petco

Does the Petco Southeast Albuquerque location have a vet hospital?

No, Petco Southeast Albuquerque does not have a full-service vet hospital.

Does Petco Southeast Albuquerque offer vaccinations?

No, Petco Southeast Albuquerque does not provide vaccinations.