Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Albuquerque provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.2
416 reviews
5 stars
266
4 stars
61
3 stars
26
2 stars
13
1 star
50
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback is mixed regarding staff attitude; while many customers praise the kindness and professionalism of the veterinary staff, several reviews highlight instances of rudeness and unprofessional behavior from receptionists.
Quality of Care
Many customers express satisfaction with the quality of veterinary care provided, noting that their pets are treated with compassion and thoroughness.
Communication Issues
Numerous reviews mention poor communication regarding appointments, treatment plans, and follow-ups, leading to frustration among customers.
Pricing Concerns
Several customers feel that the pricing for services is high, with some expressing dissatisfaction over unexpected charges and upselling tactics.
Appointment Scheduling
Customers report difficulties with scheduling appointments, including long wait times and issues with appointment confirmations.
- GGGale GriegoDec 28, 20255.0Banfield on Renaissance has a wonderful caring reception and veterinary tech staff. Dr. Thuerauf is very attentive, proactive and communicative about the issues and aspects of my dog's care. You have no idea how important that is to us!
- MDm deggingerDec 23, 20255.0Great visit. Ashley was more than amazing the Dr. was awesome as well.
- RGReyna GomezDec 1, 20251.0Kim was VERY rude and turned my pet away!! I was extremely angered at the treatment we received as I shop at this location for my puppy all the time! Terrible service, will not be returning as a shopper or a customer for Banfield again.
- DHDawn HartNov 21, 20255.0Super nice staff. Very comunicative
- B6Bloodrain 64Nov 12, 20255.0Dr. Thereauf, Cid and Kim were all amazing ladies who treated Twila with absolute care. We paid off our yearly plan, got my baby dewormed, vaccinated and scheduled for her booster all within minutes! Shout-out to the best! (We went on the 26th of October but the survey website wasn't working then, sorry for the late review)
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Albuquerque provide?
Banfield offers preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter procedures, end of life care, microchipping, and DNA testing.
What are the operating hours of Banfield Pet Hospital in Albuquerque?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 8:00 AM to 2:00 PM. It is closed on major holidays such as Thanksgiving and Christmas.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and can refer you to emergency hospitals or specialty providers.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support via Vet Chat™ on the Banfield app.
What is an Optimum Wellness Plan at Banfield?
It is a preventive care plan that includes exams, vaccines, early diagnostics, nutrition consultations, dental care and renews annually to promote pet health.
How can I schedule an appointment at Banfield Pet Hospital Albuquerque?
Appointments can be scheduled online through their website or via the Banfield app. They offer in-room, drop-off, and virtual visit options for Optimum Wellness Plan holders.
Is Banfield Pet Hospital accepting new patients in Albuquerque?
Yes, Banfield Pet Hospital in Albuquerque is currently accepting new patients for a range of veterinary services.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required to ensure timely and attentive care for your pet.
What nearby pet services can I visit together with Banfield Pet Hospital?
PetSmart is located nearby and offers pet grooming and additional pet services, making it convenient to handle your pet's wellness and grooming needs in one trip.
What dining options are available near Banfield Pet Hospital in Albuquerque?
Nearby dining options include IHOP for breakfast and brunch, Panda Express for Asian fast food, Arby's and Wendy's for quick American meals, and Starbucks for coffee and snacks, providing convenient choices before or after your pet’s appointment.
How can nearby businesses help during a visit to Banfield Pet Hospital?
Nearby businesses like Performance Bicycle for sportswear or local banks like Union Saving Bank can assist pet owners with errands during their visit, making your trip more efficient.