Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Deptford provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
209 reviews
5 stars
136
4 stars
25
3 stars
8
2 stars
9
1 star
31
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion, especially during difficult times such as end-of-life decisions for pets.
Friendly Staff
The majority of reviews highlighted the friendliness and helpfulness of the staff, creating a welcoming environment for both pets and their owners.
Inconsistent Service
Several customers reported issues with service consistency, including long wait times, scheduling problems, and dissatisfaction with the quality of care received.
Concerns Over Pricing
Customers expressed concerns about high prices for services and medications, with some feeling that the wellness plans did not provide adequate value.
Cleanliness Issues
A number of reviews mentioned unsanitary conditions in exam rooms, raising concerns about the cleanliness of the facility.
- NMNicole Morris5 days ago5.0The vet and team here are great! My dog has anxiety, and they are very caring and accommodating to her issues. I’m able to get my dog seen quickly, and the care and attention to her health are excellent.
- GBGoldie BlockerSep 24, 20255.0Everyone Is Always So Curtious Always Ready To Help Wherever And Whenever You Need It 😊With A Smile 😃
- KMKathleen MeganSep 15, 20251.0I’m not sure why I was sent a link for a survey as I haven’t subjected my animals to this lack of care in several years. I whole heartedly believe that if the negligent vets in this facility had actually listened and addressed my concerns (instead of continuing to focus on my dog being stressed in that environment) that his cancer could have actually been caught and potentially treated. I also had a cat that grew I’ll and instead of running tests in him they told ME it was due to him having a broken tooth and he must have not been eating enough… even though I stressed to them that his tooth and eating habits were NOT a concern. I lost them within months of each other.
- JEJose EspinalSep 8, 20251.0Terrible location. They have no intent on properly checking your animal. Poor x-ray job has to take my dog to actual doctors with real world experience end up spending half on x-rays and they found the issue and my baby will being now properly treated.
- CWCatrina WynderSep 4, 20255.0The team in Deptford Nj is always so accommodating and the vet technician is amazing! 🤩 he always explains each procedure in detail, he truly rocks!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the main services offered by Banfield Pet Hospital in Deptford?
Banfield Pet Hospital provides preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, microchipping, DNA tests, spay/neuter, and end-of-life care.
Does Banfield offer emergency care services?
No, Banfield does not provide emergency care but can offer urgent care advice during hospital hours and refer you to emergency hospitals if needed.
What is an Optimum Wellness Plan and how does it work?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, dental care, and diagnostics. They automatically renew yearly and can be paid monthly or in full.
Can I consult a veterinarian online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote pet care advice via Vet Chat™ through the Banfield app.
How do I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online via Banfield's website or app, offering in-room, drop-off, or virtual visits for Optimum Wellness Plan clients.
What are the operating hours of Banfield Pet Hospital in Deptford?
The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday 7:00 AM to 5:00 PM, and Sunday 9:00 AM to 17:00 PM, with closures on major holidays.
Is Banfield Pet Hospital welcoming to all customers, including LGBTQ individuals?
Yes, Banfield Pet Hospital welcomes LGBTQ customers and requires appointments for visits.
Which pet-related stores are located near Banfield Pet Hospital in Deptford?
Nearby pet-related stores include PetSmart and Quick Tag, which offer pet products and services that may complement your visit to Banfield.
Are there places to eat or relax near Banfield Pet Hospital in Deptford?
Yes, nearby you can find Five Guys for burgers, Panera Bread café, P.J. Whelihan’s Pub + Restaurant, and various spas like Deluxe Nails and Hand and Stone Massage.
How can nearby retail stores assist me when visiting Banfield Pet Hospital?
If you need to shop or pick up supplies, nearby stores like Michaels Stores for crafts, DSW Designer Shoe Warehouse, and GameStop can be convenient before or after your pet's appointment.