Banfield Pet Hospital

Reviews

• JD

  Jerry Dragoset

  Mar 5, 2026
  3.0
  I’ve been going to the Deptford location for about 2-3 years and it’s hit or miss and that’s unfortunate. I will find out the name Of the doctor that makes me uncomfortable each time and it’s only been a few encounters. I left feeling judged and at the same time ripped off to a certain extent. The one particular head top doctor needs to work on her personality and delivery.
• JS

  Joe Seaton

  Feb 13, 2026
  5.0
  Amazing place to take ur fur baby's
• HP

  Holly Porcellini

  Jan 12, 2026
  1.0
  I will never step foot at the Deptford Banfield again, they don’t even deserve one star. This was the 3rd horrible experience with Dr. Samantha Dence. I figured maybe she had a bad day the first, second time, boy was I wrong. She is always so cocky and rude. This last experience in a nutshell…. I am well aware my cat can be a “you know what” when he is there, therefore I give him gabapentin to calm him before taking him. He was still not happy after the drug this time. I get a call saying such and they couldn’t do anything that day , ok I get it. The conversation after that statement is when her personality and unprofessionalism comes out. Dr. Dence then proceeds to tell me that if an animal bites one of them it needs to be reported if it’s “bad enough” whatever that means, ok I get that as well. On the other hand aren’t you trained as a vet to take care of animals, no matter their personality? At any rate Dr. Dence then proceeds to actually say to me that she or another employee can sue me if they are hurt by my cat. Wait what??? I was dumbfounded. I then proceed to go pick up my cat without loosing it on the phone with her, arrive there and proceed to speak with the receptionist (I won’t mention her name because she is normally very nice) about the incident. The receptionist then proceeds to tell me that the doctor never said that? Like what??? She clearly was covering for her. What do I have to gain by saying something like that? I literally gave Dr. Dence more then 3 times with her attitude coming out, I could have said something the first two times and I didn’t. I will be going elsewhere. I will also advise everyone to follow suit.
• AP

  Annmarie Passaro

  Dec 16, 2025
  5.0
  Love this office vet is very helpful and caring definitely recommend this place!!!!
• NM

  Nicole Morris

  Nov 19, 2025
  5.0
  The vet and team here are great! My dog has anxiety, and they are very caring and accommodating to her issues. I’m able to get my dog seen quickly, and the care and attention to her health are excellent.

Frequently Asked Questions About Banfield Pet Hospital