Banfield Pet Hospital® - Woodbridge provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for being friendly, caring, and attentive to their pets.
Communication Issues
Several reviews highlighted problems with communication, including long wait times on the phone and lack of clarity about appointment processes.
Quality of Care
While some customers reported positive experiences with veterinary care, others expressed dissatisfaction with misdiagnoses and treatment plans.
Pricing Concerns
Multiple reviews mentioned high prices for services and dissatisfaction with the value of the wellness plan.
Emergency Response
Numerous customers reported frustration with the clinic's inability to accommodate emergency visits.
DG
Dayna G
4 days ago
1.0
Heed the warning by the 3.9 star reviews, save yourself and go elsewhere. 0/10 would not recommend.
JP
John Pepito
Jan 13, 2026
5.0
Took my cat here twice. While I don't like the idea of my cat going to the back without me being there. Front desk and doctor are very good. Doctor has been the most informative vet I've had (I've been to 4 different vets in my area).
Took my cat to bond vet the first time because we noticed her sneezing, and they didn't make a big deal out of it (no anti-biotics) and she was still the same a few days after.
Took her to banfield, and the doctor prescribes meds + eye drops and she's back to normal. Very informative, and concise. Not sure if I'd make this my permanent vet since taking them to the back without me makes me a bit uncomfortable, but I will recommend
DA
Denise Allen
Jan 5, 2026
5.0
Being going there for years..great service
AR
Alejandro Romero
Dec 17, 2025
1.0
If you wanna waste your time, then go here! Different Vet each time and a 5 minute Tech visit for monthly allergy medicine takes almost 4 hours. Ridiculous!
Another issue - the usual charge at my actual Vet is 150+tax for Cytopoint Allergy Monthly Vaccine. Banfield charges 250+tax. That's the wildest part!!! Stay AWAY!
RK
Rosemarie Kosma
Dec 12, 2025
1.0
If you love your dog or cat please stay away from Banfield in Woodbridge NJ . My dog would be alive if I hadn’t taken her there , spent thousands of dollars only to have wrong diagnoses every time. The day after her last visit she became so ill I had to take her to VEG Emergency Pet Hospital( they were 5 star wonderful) . In 5 minutes they told me what years at Banfield and them going after thousands of dollars never told me. But it was too late. I held my little girl BABYDOG as she crossed over The Rainbow Bridge. Banfield gave me wrong diagnoses. Did nothing for her except giving me medicines that made her violently sick.She had infections I wasn’t told about. And cancer that Banfield said she didn’t have. But she did . Too late. . My baby is dead and Banfield has many thousands of dollars and I am a senior on SSI and Foodstamps and Medicaid. I trusted them . I shouldn’t have. I want to look into suing them . They should be shut down.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Woodbridge?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on select holidays like Christmas and New Year's Day.
Does Banfield Pet Hospital accept new patients?
Yes, Banfield Pet Hospital in Woodbridge is currently accepting new patients for their veterinary services.
What preventive care services does Banfield Pet Hospital offer?
Banfield provides preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
Can I get veterinary care advice online from Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice through Vet Chat™ available on the Banfield app.
How does the Optimum Wellness Plan at Banfield work?
The plan includes annual preventive care like exams, vaccines, diagnostics, nutritional and dental consultations. It automatically renews annually and offers discounts on treatments, but it is not insurance.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online via Banfield's website or app. You can choose in-room, drop-off, or virtual visits if eligible.
Is emergency care available at Banfield Pet Hospital?
No emergency care is provided, but urgent care advice is available during hospital hours with referrals to emergency hospitals if needed. After hours, contact your local emergency hospital directly.
What services does Banfield Pet Hospital provide besides general veterinary care?
Services include microchipping, dental care, spay/neuter surgeries, DNA testing, parasite control, nutrition advice, and end of life care.
What pet stores are near Banfield Pet Hospital?
Nearby pet stores include PetSmart, located close by and offering pet products and services, which can be convenient for pet owners visiting Banfield.
What dining options are available near Banfield Pet Hospital for pet owners?
Nearby dining includes The Shannon Rose Irish Pub and KPOT Korean BBQ & Hot Pot, where pet owners can enjoy a meal before or after their veterinary visit.
What nearby amenities can help me plan my visit to Banfield Pet Hospital?
St. George Crossing shopping center is nearby for convenient shopping, and Dunkin' coffee shop is close by for refreshments during your visit.
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