Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Woodbridge provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.9
222 reviews
5 stars
138
4 stars
19
3 stars
8
2 stars
12
1 star
45
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for being friendly, caring, and attentive to their pets' needs.
Veterinary Expertise
The veterinarians, particularly Dr. Whitehouse, received high marks for their knowledge, thoroughness, and compassionate care.
Communication Issues
Several reviews highlighted problems with communication, including long wait times on the phone and difficulty in scheduling appointments.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service, particularly regarding emergency care and customer support.
Facility Cleanliness
Customers generally found the facility to be clean and well-maintained.
- CHCandie HurtadoNov 11, 20255.0LOVE LOVE ❤️ the Vets here and the staff is very LOVING and CARING of the PETS!!
- MGMackenzie GelberNov 3, 20251.0I made an appointment for my dog to get 1 vaccine and they told me I had an appointment for 3:30pm. I did not get my dog back until 5:10pm, causing me to be late for work. It wasn't communicated that they just shove your dog in the back in a kennel for hours until they can actually get to them. It was a shame because I've been to other locations and have never experienced this. They should really tell people the process beforehand if it's just a drop off, go, and they call when your pet is ready. I definitely will not be returning after this.
- ARAnita RaiOct 12, 20255.0I absolutely love Banfield Woodbridge! The staffs are always so friendly and helpful. My dog had his yearly dental cleaning recently and the doctor was so informative about the whole process and kept updating me about my dog, which I am extremely grateful for since I am a worrier. I appreciate all the staff for caring for my dog!
- NBNAHUM BENITEZSep 26, 20255.0Muy buen servicio
- MLMichael LaskoSep 15, 20255.0Everyone from front desk, tech, and vet all keep it professional and tell me everything i need to know what's going on with my dogs health.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Woodbridge?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on select holidays like Christmas and New Year's Day.
Does Banfield Pet Hospital accept new patients?
Yes, Banfield Pet Hospital in Woodbridge is currently accepting new patients for their veterinary services.
What preventive care services does Banfield Pet Hospital offer?
Banfield provides preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
Can I get veterinary care advice online from Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice through Vet Chat™ available on the Banfield app.
How does the Optimum Wellness Plan at Banfield work?
The plan includes annual preventive care like exams, vaccines, diagnostics, nutritional and dental consultations. It automatically renews annually and offers discounts on treatments, but it is not insurance.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online via Banfield's website or app. You can choose in-room, drop-off, or virtual visits if eligible.
Is emergency care available at Banfield Pet Hospital?
No emergency care is provided, but urgent care advice is available during hospital hours with referrals to emergency hospitals if needed. After hours, contact your local emergency hospital directly.
What services does Banfield Pet Hospital provide besides general veterinary care?
Services include microchipping, dental care, spay/neuter surgeries, DNA testing, parasite control, nutrition advice, and end of life care.
What pet stores are near Banfield Pet Hospital?
Nearby pet stores include PetSmart, located close by and offering pet products and services, which can be convenient for pet owners visiting Banfield.
What dining options are available near Banfield Pet Hospital for pet owners?
Nearby dining includes The Shannon Rose Irish Pub and KPOT Korean BBQ & Hot Pot, where pet owners can enjoy a meal before or after their veterinary visit.
What nearby amenities can help me plan my visit to Banfield Pet Hospital?
St. George Crossing shopping center is nearby for convenient shopping, and Dunkin' coffee shop is close by for refreshments during your visit.