Westfield Animal Hospital

Reviews

• CP

  Carolle Phuvasitkul

  1 day ago
  5.0
  Love the doctors and staff at this office!
• JR

  John Rybicki

  Feb 12, 2026
  1.0
  Took my cat in to groom/shave some matted fur and clip nails. Vet said she was due for some shots and recommended some routine bloodwork as well. Naturally, I agreed. THEY CHARGED ME $815!!! $100 just to look at her... $100 to shave 2 small spots of matted fur... $315 for the bloodwork they suggested I do. I couldn't believe it. We did full chemotherapy appointments for our dog that cost less than this. THEN, it took a month to actually get the results of the bloodwork (for which I had to call twice to request)... and no explanation of what I was even looking it. You would think for the insane money they charged me, that they might timely send the results and give a courtesy call to explain what those results meant. I had good experiences with this vet in the past, but I feel completely taken advantage of this time. Will be going elsewhere, and I encourage people to be wary of what this vet charges for seemingly routine/ordinary services.
• AM

  Anna Musella

  Dec 22, 2025
  5.0
  Just saw Dr DeSimone...she was awesome...super friendly and thorough..took the time to actually explain things to me. I brought in my 17 year old cat for a constipation issue. Did not try to push any further testing which is rare to find a vet that doesn't. I can't say enough about her..absolutely wonderful! Best veterinarian I've seen in a long time!
• AP

  Alyson PH

  Dec 22, 2025
  2.0
  I hate to leave negative reviews of businesses, especially after being a long time patient but since Dr Jablecki left, this vet group has gone completely downhill. The wait time to speak with someone is always crazy long. They can never fit your pet in for sick visits and are now recommending emergency vets 20 minutes away ($400 to treat an ear infection? No thanks). They gave my dog the wrong medication last time and I’m wondering if anyone even bothered to check his records. I am giving them two stars because when we can actually get an appointment, the vet techs and vets are really great, but having to deal with the front desk, the inability to get an appointment in a reasonable time, and lack of staff has made the decision for us to seek out another vet. Hopefully, they will take the patient commentary to heart and make some changes for the better.
• II

  Isabelle

  Dec 15, 2025
  1.0
  Very disappointing. I brought my cat for routine testing and she tested positive for Giardia. Now, they did not TELL me she tested positive. If I hadn't remembered to call them myself about her test results she would have gone untreated for who knows how long. I tried to bring this up to the office staff (which seems run by bored 20 year olds) and they just stared at me like I was speaking another language. I received no follow up from the doctor herself and felt very disregarded. I asked for my cats medical records to be emailed to me so I could go to another veterinary practice, they did not send them. I called asking for her records 3 separate times and only when I stayed on the line with a staff member as she emailed it to me did I finally receive it. Their records system is out of date and their communication is abysmal. They have no idea what's going on in there and when I would bring something to their attention they would pass blame around to anyone else who wasn't in the office. This place is beyond bad. I highly recommend Fanwood Animal Hospital. They are very professional and aware of what's going on with their patients. I also asked WAM about boarding my pet and repeated the dates multiple times, They called me back days after the date to follow up, unaware that the dates I requested had already passed. This place needs help.

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