Business Details
About
Pet supply store
Visit your West Orange Pet Store located at 495 Prospect Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,250 reviews
5 stars
757
4 stars
246
3 stars
118
2 stars
43
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like David and Maddy for their exceptional service.
Grooming Quality
While some customers had positive experiences with groomers like Deanna and Vanessa, there were significant complaints about grooming services, including poor communication and unsatisfactory results.
Product Availability
Customers appreciated the variety of products available, but some reported issues with stock levels and long wait times for online orders.
Store Condition
Feedback indicated that the store's cleanliness and maintenance were inconsistent, with some areas reported as unsanitary or poorly organized.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported serious issues with service and product quality.
- LYluo yiting5 days ago3.0The man at the front check out desk who is lazy, rude, non-cooperative but the girl who real nice and kind.
- DSDebra SpruillNov 17, 20255.0The Portico Associate was so helpful in identifying a product for my dog’s diarrhea. The paste she suggested worked wonderfully & as stated, he actually enjoyed the taste. Thanks so much
- RGRamon GermanOct 30, 20255.0Let me tell you about OUR favorite groomer - Monica!! She’s the best, always takes good care of my Elijah, very caring and attentive to my pets needs! And she’s herself is the sweetest! She’s also does a very good job!! I will always recommend her to my dog friends!
- ARAmparo RodriguezOct 28, 20255.0The manager David was great today I need new toys and recommendations on shampoos for my dog Toby and he was great help!
- LALitzy AlvaradoOct 24, 20255.0best customer service ever!! any questions or if you ever need help go straight to David 🤗🤗🤗🤗
Frequently Asked Questions About Petco
Does the Petco West Orange location have a vet hospital?
No, Petco West Orange does not have a full-service vet hospital.
Does Petco West Orange offer vaccinations?
Yes, Petco West Orange provides vaccinations.
Does Petco West Orange offer curbside pickup?
Yes, curbside pickup is available at Petco West Orange. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at West Orange Petco?
Hamster and guinea pig prices vary by location. Call your West Orange Petco at 9733255040 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco West Orange sell dogs?
No, West Orange Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco West Orange located?
Petco West Orange is located at 495 Prospect Ave, Essex Green Shopping Center, Suite 201, West Orange, NJ 07052.
What are the store hours for Petco West Orange?
Petco West Orange is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Does Petco West Orange offer vaccination services for pets?
Yes, Petco West Orange provides vaccination services for your pets.
Can I use curbside pickup at Petco West Orange?
Yes, curbside pickup is available at Petco West Orange for eligible products.
Does Petco West Orange sell dogs or cats?
No, Petco West Orange does not sell dogs or cats, but through the Petco Love program, you can meet pets available for adoption at the store.
How can I schedule grooming services at Petco West Orange?
You can book grooming services through the Petco grooming reservation system available online for the West Orange location.
Is Petco West Orange wheelchair accessible?
Yes, Petco West Orange has wheelchair accessible parking, entrance, and restrooms to accommodate all customers.
What nearby places can I visit before or after shopping at Petco West Orange?
Nearby you can visit AMC DINE-IN Essex Green for a movie, Panera Bread for a meal or coffee, and Total Wine & More for specialty beverages.
Is there a veterinary clinic near Petco West Orange for additional pet services?
Yes, the Vetco Vaccination Clinic is nearby and offers pet grooming, training, and other pet services.
Are there options for pet training near Petco West Orange?
Yes, Petco Dog Training and Petco Grooming nearby offer dog training and pet services to help with your pet's needs.