Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Turnersville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.3
179 reviews
5 stars
121
4 stars
30
3 stars
10
2 stars
4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some praising the friendly and helpful staff, while others report poor communication and dissatisfaction with care.
Quality of Care
Many customers appreciate the quality of care provided to their pets, but there are significant concerns about the handling of serious health issues and the adequacy of treatment.
Pricing Issues
Several reviews mention high costs and unexpected charges, leading to frustration among customers regarding the value of services provided.
Facility Cleanliness
The facility is generally noted to be clean and well-maintained, contributing positively to the customer experience.
Wellness Plans
While some customers find the wellness plans beneficial, others feel misled about their coverage and express dissatisfaction with the value.
- PMPaola Moncada4 days ago5.0Excelente atencion
- ACAmir CruzOct 17, 20255.0Great service for my cat who was suffering with a UTI. They were extremely helpful with providing assistance with giving Chloe her medicine even though it took 3 of us. She is feeling much better today.
- HHHeather HumphreysSep 24, 20251.0I haven't been taking my dog there long but my dog accidentally got pregnant I took her in they charged me over 600 dollars for the visit for an xray and to tell me they don't handle that there so I had to take her somewhere else, I did and they scheduled her for a c section puppies came a day early on a Sunday so I had to take her to an emergency vet they helped her deliver naturally took xrays, blood tests, ultrasound and iv fluids and I only paid 900 dollars and that was with a 230 emergency fee, I feel they are a joke charging me that much and they put in her chart overweight like really yeah she's pregnant not overweight
- DCDiane CozzaSep 15, 20255.0Banfield is awesome I have an older German shepherd and they are so good with her. She can't get in the car and they renew her arthritis medication. The staff is just wonder
- AAaureliaSep 11, 20255.0Staff is always friendly and helpful
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Turnersville?
Banfield Pet Hospital in Turnersville is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. The hospital is closed on major holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care services. However, they offer urgent care advice during hospital hours and can refer you to emergency hospitals or specialty providers if needed.
What types of veterinary services does Banfield Pet Hospital provide?
Banfield offers quality health and wellness care including routine vaccinations, microchipping, dental and surgical care, preventive treatments, nutritional and behavioral counseling, and end-of-life care.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan includes annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. It automatically renews annually unless paid in full at enrollment.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access general pet care advice and triage support 24/7 via Vet Chat™ through the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via Banfield's website or the Banfield app through provided scheduling links.
Are appointments required at Banfield Pet Hospital?
Yes, Banfield requires appointments for visits to ensure quality and timely care.
What nearby pet-related stores can I visit before or after my appointment at Banfield Pet Hospital?
You can visit PetSmart, located nearby, which offers pet grooming and pet store services, perfect for pickup of supplies or grooming following your veterinary visit.
What dining options are available near Banfield Pet Hospital in Turnersville?
Rice King, a nearby Chinese and fast food restaurant, offers convenient dining options if you want to grab a meal before or after your visit.
Are there fitness or wellness centers near Banfield Pet Hospital?
Yes, LA Fitness and Experience Yoga Studios are nearby, providing opportunities for you to enjoy some exercise or relaxation before or after your pet's appointment.