Petco

4.2
1145 reviews

About

Pet StorePet supply store
Visit your Toms River Pet Store located at 1331 Hooper Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1331 Hooper Ave, Toms River, NJ
08753-2822, United States

Hours

Reviews

4.1
1,130 reviews
5 stars
632
4 stars
251
3 stars
113
2 stars
52
1 star
82

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Many customers praised the staff for their helpfulness and knowledge about pets and products.

Customer Service

Feedback highlighted a mix of positive and negative experiences with customer service, with some staff being friendly and accommodating, while others were reported as unhelpful.

Cleanliness

The store was generally noted as clean and well-organized, although some reviews mentioned areas needing improvement.

Grooming Services

Grooming experiences were mixed, with some customers expressing satisfaction while others reported poor outcomes.

Product Availability

Customers appreciated the variety of products available, though some noted specific items were lacking.
  • SP
    Stell P
    Nov 17, 2025
    1.0
    Beware of purchasing fish. I've had an established tank for several months with two healthy fish in it. I stopped at Petco and picked up a single fish to add to the aquarium. A week later all the fish have Ich... Now I'm left treating the tank and hoping the fish survive. -- Edit after the reply from Petco. Unfortunately Petco covering the cost of the $5 fish is not a help. I now have to purchase treatment product, filter media, go through the water changes, and hope by the time it is complete my other fish have survived. This will cost way more than the $5 guarantee they're offering for the single fish I purchased from them.
  • NT
    Nice Treatment
    Nov 15, 2025
    5.0
    Great place to get pet supplies! Staff is always helpful
  • FA
    Fuat Ali
    Nov 9, 2025
    3.0
    As far as products are concerned they usually have what i need available for my snake's. Staff is friendly but their reptile section in most stores suffers. The husbandry is off!! Snake's especially ball pythons are kept on the wrong bedding choices, heat sources aren't correct and humidity levels are off.. not to mention the absorbent price for " fancy ballpythons" I hope corporate reads these comments and does better for these snake's in particular. Its not rocket science, they're quite simple to keep thriving, but unfortunately most suffer due to misinformation and poor husbandry
  • EP
    Elaine Perrini
    Nov 3, 2025
    5.0
    Brie did an amazing job on my Border Collie Lucy!! Thank you Brie 🙂
  • PP
    parker parkerson
    Oct 19, 2025
    3.0
    I went Saturday to pick up snails and loaches. There was only one person in the fish area working. He was very knowledgeable and helpful. Since there were four other customers there, I had to wait about 20 minutes to be served. There needs to be more knowledgeable workers in that area especially on Saturday!

Frequently Asked Questions About Petco

Does the Petco Toms River location have a vet hospital?

No, Petco Toms River does not have a full-service vet hospital.

Does Petco Toms River offer vaccinations?

Yes, Petco Toms River provides vaccinations.