Brand Certified
Banfield Pet Hospital
4.4(395 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
190 County Ave, Secaucus, NJ
07094, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(201) 867-4795
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Secaucus South provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.4
395 reviews
5 stars
297
4 stars
38
3 stars
14
2 stars5
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported issues with appointment scheduling and phone responsiveness, expressing frustration over long wait times and unhelpful staff.
Staff Care
Positive feedback highlighted the compassion and attentiveness of the staff, with many customers appreciating the care provided to their pets.
Facility Quality
Some reviews noted a decline in service quality since the transition to Banfield, with concerns about cleanliness and the overall experience compared to previous management.
Communication Issues
Several customers expressed dissatisfaction with the lack of clear communication regarding appointments, procedures, and costs, leading to confusion and frustration.
- JJjesuis_jasper6 days ago5.0We brought our fur babies here and couldn’t be happier! The whole staff was incredible, so kind and attentive. And the adorable bandanas they put on them? We absolutely loved it! Thank you for taking such great care of our babies!
- YYYazJan 19, 20261.0Appointments made online are never honored and calling just means you get put on hold until you give up and hang up. Terrible experience every single time.
- JCJessica CorreaJan 18, 20265.0First time here and we had a great experience. Everyone was so welcoming and kind, and they took great care of my fur baby. My kitten seemed very calm, everything was clearly explained, and the visit was quick. Thankful they treated my baby like it was one of their own. We will definitely be returning!
- LCLizeth ChicasDec 15, 20255.0I recently had to schedule a high-risk surgery for my elderly chihuahua, and Angelica—the veterinary anesthesiologist and Practice Manager—was exceptional. She took the time to answer all of my questions and thoroughly explain the risks, helping me make an informed decision focused on preserving my dog’s quality of life. Angelica’s compassion and genuine care for her patients truly stand out. You can tell she is passionate about what she does and treats every pet as if it were her own. The entire Banfield team reflects this same level of dedication and kindness, and I am deeply appreciative of the care they continue to provide. My chihuahua has received excellent care at Banfield for over a decade, and it is professionals like Angelica who make that trust so meaningful. I am incredibly grateful for the high-quality care my dog has received over the years and will continue to receive.
- DPDhana PrawarniNov 15, 20251.0Had bad experience twice. I made an appointment online for my baby since he had a minor surgery on his head . He needed to get stitches removed. There was 2 lady that said she don’t see my appointment online . I even took a screen shot. Bad bad bad service. They only care for money. No wonder, women gets paid less!!! I hope they get their Karma. 😈
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet care services does Banfield Pet Hospital in Secaucus offer?
Banfield Pet Hospital provides a variety of services including preventive care, vaccinations, dental care, microchipping, spay/neuter, parasite control, nutrition advice, DNA testing, and end of life care.
What are the operating hours of Banfield Pet Hospital in Secaucus?
The hospital is open Monday 8:00 AM–6:00 PM, Tuesday 8:30 AM–6:00 PM, Wednesday 8:00 AM–5:00 PM, Thursday 8:00 AM–6:00 PM, Friday 8:30 AM–6:00 PM, Saturday 8:00 AM–4:00 PM, and closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care, but they offer urgent care advice during hospital hours and can provide referrals to emergency hospitals or specialty providers if needed.
Can I schedule an appointment online with Banfield Pet Hospital?
Yes, you can schedule an appointment online through their website or the Banfield app available on both iOS and Android platforms.
What are Optimum Wellness Plans at Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, diagnostics, dental care, and nutrition consultations, with automatic yearly renewal unless paid in full at enrollment.
Is there 24/7 veterinary advice available at Banfield?
Yes, Banfield offers Pet Chat™, a 24/7 advice chat line for general pet care and triage support for Optimum Wellness Plan clients through their app.
Are Banfield Pet Hospital’s facilities accessible and pet-friendly?
Yes, the facility includes wheelchair accessible restrooms, welcomes LGBTQ communities, and requires appointments to provide focused pet care.
What nearby places can I visit before or after a visit to Banfield Pet Hospital?
Nearby places include Dunkin' and Starbucks for coffee, Victoria Harbour cafe and seafood restaurant for meals, and Secaucus Duck Pond for outdoor relaxation.
Where can I find pet grooming services near Banfield Pet Hospital?
Snip N Clip Dog Grooming, a nearby pet grooming and pet service, is located close to Banfield Pet Hospital for your pet grooming needs.
Are there convenient transportation or parking options near Banfield Pet Hospital?
Nearby Alexander Hamilton Travel Plaza and Alexander Hamilton Service Area offer gas, convenience stores, and parking, which can assist customers traveling with their pets to Banfield Pet Hospital.
Brand Certified Facts from Banfield Pet Hospital
Banfield Pet Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: