Petco

4.0
717 reviews

About

Pet StorePet supply store
Visit your Piscataway Pet Store located at 1333 Centennial Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1333 Centennial Ave, Piscataway, NJ
08854-4321, United States

Hours

Reviews

4.0
708 reviews
5 stars
387
4 stars
132
3 stars
73
2 stars
27
1 star
89

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are inconsistent; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Grooming Services

Grooming services received mixed reviews, with some customers expressing satisfaction while others reported poor handling and care of their pets.

Store Cleanliness

The store is generally noted as clean and organized, although some customers reported unpleasant odors and disorganization in certain areas.

Product Availability

Customers expressed disappointment over the lack of specific items, particularly in the fish and cat supply sections, indicating a need for better stock management.

Customer Service Issues

Several reviews highlighted significant issues with customer service, including unhelpful staff, long wait times, and poor communication regarding orders and services.
  • SC
    stacy C
    Nov 17, 2025
    1.0
    I experienced the most absolutely disgusting customer service. Supervisor Asia Was extremely out of line. She proceeded to walk behind me and lead me out of the store, Because she was getting frustrated at the questions I was asking. I have never been treated like this a day in my life and I Hope she doesn’t treat anyone else like that. Not only did she Continuously Insult me as I was walking away, but she made comments to insinuate; Maliciousness When I was nothing but extremely nice to her.
  • LR
    Linda R
    Nov 16, 2025
    5.0
    The cashier was very pleasant and helped load my bags with the numerous cans of cat food I had purchased.
  • LH
    Lanise Harvard
    Nov 15, 2025
    1.0
    Poor customer service i went in looking for a playpen for my puppy no one greeted me i finally get one worker i asked him for help all he did was point and said over there! He didn't even say hello or let me help you so I left the store and will never return!
  • AG
    Angela German
    Nov 12, 2025
    5.0
    Very friendly staff so glad for their help!
  • DS
    Doretha Jones Vigilant Soldier
    Nov 11, 2025
    1.0
    They were suppose to grom my nephdog. Instead they gave him a chopped job and sent him out with blood shoot eyes because he was choked somehow and yet they still wanted $80. The young man at the counter was rude and nasty. Gave word for word and when the manager was requested, yet never retrieved her. Instead he walked around the store as if to go get her. I had to go myself and ask another employee. I can't with this place.

Frequently Asked Questions About Petco

Does the Petco Piscataway location have a vet hospital?

No, Petco Piscataway does not have a full-service vet hospital.

Does Petco Piscataway offer vaccinations?

Yes, Petco Piscataway provides vaccinations.