Visit your Parsippany Pet Store located at 1111 Route 46 East for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Customer experiences with staff are mixed; while many praise the friendliness and helpfulness, there are notable complaints about rude or unprofessional behavior from some employees, particularly managers.
Customer Service
Overall, customer service is highlighted positively, with many customers appreciating the assistance and knowledge of staff, though there are significant complaints regarding specific incidents of poor service.
Grooming Issues
Several customers reported dissatisfaction with grooming services, citing rushed jobs and poor quality, leading to a loss of trust in the grooming department.
Product Availability
Customers expressed frustration with inconsistent stock levels, particularly for specific pet products and live animals, impacting their shopping experience.
Store Cleanliness
The store is generally noted for being clean and organized, although some reviews mention clutter and messiness in certain areas.
MM
Mary
Nov 9, 2025
5.0
You have so many variety of cat things from food to toys and the customer service is great tom
RS
Rich Dudley (Studley)
Nov 6, 2025
4.0
My dog loves coming here. The staff is very friendly and knew my dog's name on her second visit. I felt proud.
KS
K Solomon
Nov 3, 2025
1.0
Heartless disingenuous and do not care about animals. I had 2 appointments 3:45 and 3:55. I booked that way so I could bring them both without a wait in between. My larger baby (Great Pyrenees) had double ACL surgery so getting her in and out of the car is no small feat; she weighs 130lbs. I gave myself enough/extra time but Ofcourse I-80 traffic is forever unpredictable and built up while on the road. In any event I got there at 3:58. They were still seeing another dog. "We can't see you. You're 3 mins late." You watch a hobbling gentle giant and refuse a vaccination visit (which was btw a follow up and would not have been a 'full appointment time') and refuse to for 3 mins late!! I wish I could really write what I'm thinking! It's disgusting to me!!! This is healthcare? NEVER COMING BACK HERE. That doctor DOES NOT care about animals.
MK
maria kelly
Nov 1, 2025
1.0
Megan looked at her cell phone, scrolling the entire time she was waiting on me. She was completely distracted by her phone. I'm tired of this kind of impolite behavior. One star for discourteous conduct while at the register. Petco, institute a cell phone policy.
KT
Kevin Truong
Oct 29, 2025
5.0
I’ve stopped by this Petco location a couple of times to get fish and shrimp for my tank, and I’ve always had a great experience. Brian is my guy, he’s very nice, knowledgeable, helpful. I always leave the store with a smile.
Does the Petco Parsippany location have a vet hospital?
Yes, Petco Parsippany has a full-service vet hospital.
Does Petco Parsippany offer vaccinations?
Yes, Petco Parsippany provides vaccinations.
Does Petco Parsippany offer curbside pickup?
Yes, curbside pickup is available at Petco Parsippany. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Parsippany Petco?
Hamster and guinea pig prices vary by location. Call your Parsippany Petco at 9733341925 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Parsippany sell dogs?
No, Parsippany Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What pet care services are available at Petco Parsippany?
Petco Parsippany offers premium pet foods, expert training, vaccination services, and a full-service vet hospital.
Does Petco Parsippany offer curbside pickup and delivery services?
Yes, Petco Parsippany offers curbside pickup and same-day delivery services for eligible products.
What are the store hours for Petco in Parsippany?
Petco Parsippany is open Monday through Saturday from 9 AM to 9 PM, and Sunday from 9 AM to 8 PM.
Does Petco Parsippany sell dogs and cats?
No, Petco Parsippany does not sell dogs or cats, but offers adoption opportunities through the Petco Love program in partnership with local animal welfare organizations.
How can I check prices and availability for hamsters and guinea pigs at Petco Parsippany?
You can call Petco Parsippany at 973-334-1925 or visit their companion animal website for information on small companion animals.
What payment methods are accepted at Petco Parsippany?
Petco Parsippany accepts credit cards, debit cards, and mobile NFC payments; cash is not required.
Is Petco Parsippany accessible for wheelchair users?
Yes, Petco Parsippany has wheelchair accessible entrances, parking, and restrooms.
What nearby dining options are available around Petco Parsippany?
Nearby you can find eateries like Cold Stone Creamery, SUBWAY, Smashburger, Queen Pizzeria, Chipotle Mexican Grill, Starbucks, and Panera Bread for convenient meal options before or after visiting Petco.
Are there any grooming or wellness centers near Petco Parsippany?
Yes, nearby beauty and wellness centers include Sport Clips Haircuts of Parsippany, Massage Envy, European Wax Center, Phenix Salon Suites, and Wynn Nail Lounge, in case you want some personal care during your visit to the area.
How can nearby businesses like Vetco Vaccination Clinic help Petco Parsippany customers?
Customers can complement Petco's services by visiting the nearby Vetco Vaccination Clinic for additional veterinary care and vaccinations.