Petco

4.2
509 reviews

About

Pet StorePet supply store
Visit your North Plainfield Pet Store located at 1262 Rt. 22 East for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1262 Rt 22 E, North Plainfield, NJ
07060, United States

Hours

Reviews

4.2
502 reviews
5 stars
319
4 stars
89
3 stars
32
2 stars
14
1 star
48

What are people saying?

AI-generated from recent customer reviews

Animal Care

Numerous customers expressed concern over the poor conditions of animals, particularly in the fish section, with reports of dead and sick fish, dirty tanks, and overall neglect.

Customer Service

Many reviews highlighted a lack of helpfulness and professionalism among staff, with specific complaints about rude behavior and unresponsive management.

Grooming Services

The grooming department received positive feedback for quality service, particularly praising individual groomers like Luis and James for their care and attention to pets.

Store Cleanliness

Several customers noted issues with store cleanliness, including unpleasant odors and unkempt areas, particularly in the fish and small animal sections.

Product Availability

Customers frequently reported issues with stock levels, particularly for specific pet food and supplies, leading to frustration over unavailable items.
  • MC
    Manuel Cabrera
    5 days ago
    5.0
    Friendly place
  • EB
    Eric Boger
    Nov 13, 2025
    1.0
    I mistakenly went to the wrong pet store a mile or so down the same highway. By the time I got to Petco for my dog's rabies vaccination shot I was one minute late to my appointment and they said they had to reschedule bc I wasn't 10 mins early. I explained I would have been had I not gotten the stores confused and went to the wrong one. Guy did not seem to care and I waited over a week for this appointment and I left work early to make this appointment. The automated text says please arrive 10 minutes early. It definitely does not say what will happen if your pet gets car sick on the way or you're a goof like me and go to the wrong chain store a mile down the road on the same highway. Luckily for me I have tons of equivalent options besides this chain. Perhaps they feel they have an endless supply of customers.
  • RV
    Ramon Vazquez
    Nov 8, 2025
    5.0
    Me gusta ir por ver los gatos que tiene y comprar comida para mis bebés
  • VE
    Vicky Eve
    Oct 13, 2025
    1.0
    Bought a bag of dry food for my pups here. Realized my dogs were having bad stomach issues and when I opened the sealed container I keep their food in it was full of bugs. Turns out they lay eggs that hatch weeks later. Now I have to throw away a huge container of food and spent money on a vet due to the dry food being contaminated. This is terrible and they should fumigate where they store pets food. If it has bugs it should not be on the shelf. Terrible because I have bought from Petco for years and this is the first time I purchase in this location and this occurs.
  • AA
    alee
    Jul 3, 2025
    1.0
    Recently heard that Petsmart uses Marshall, a brand that uses animal testing. You’re an animal shop that apparently doesn’t support animal abuse and takes care of animals but you use products that come from animal testing? How dare you call yourself a ‘Petsmart’ when you aren’t even smart enough to not support animal testing, hope you guys see this.

Frequently Asked Questions About Petco

Does the Petco North Plainfield location have a vet hospital?

Yes, Petco North Plainfield has a full-service vet hospital.

Does Petco North Plainfield offer vaccinations?

Yes, Petco North Plainfield provides vaccinations.