Business Details
About
Pet StorePet supply store
Visit your Middletown Pet Store located at 1391 Route 35 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
595 reviews
5 stars
381
4 stars
121
3 stars
41
2 stars
16
1 star
36
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like John, Geo, and Mackenzie for their exceptional service.
Store Cleanliness
Several reviews highlighted issues with store cleanliness, including reports of dead fish in tanks and a generally disorganized environment, leading to a negative shopping experience.
Customer Service
While some customers had positive experiences with staff, there were notable complaints about poor customer service from cashiers and management, particularly regarding restroom access and handling customer concerns.
Product Availability
Customers appreciated the variety of products available, but there were complaints about stock issues, particularly with live animals and specific pet supplies.
Grooming Services
The grooming department received positive feedback for quality service, with specific praise for groomers like Veronica and Ry, although there were also complaints about scheduling and communication.
- TPThomas Porcello2 days ago5.0Store has a large selection of cat food. Larger store than others I've visited. The gentleman in the aquarium department was very helpful. Beautiful Betta fish available.
- CGCourtney GibbsNov 16, 20254.0Good well kept department, I did have to wait almost 10 minutes for someone to help me, but she was very nice & helpful though and lastly 1 of the 6 fish that I bought died within 3 hours.
- MFM FehleyNov 15, 20255.0Friendly helpful staff. Much selection. Like that they are LGBTQ welcoming and have pride products for our pets.
- EEElkhogNov 13, 20255.0Young man at register was helpful. They usually are.
- SSSecretly SwallowtailsOct 18, 20254.0Nice, clean, well stocked. Fish department needs a bit of help. Probably about 1/4 of the tanks have fish that have been dead in there for some time. They do have a good selection of costumes for the Halloween and Christmas season. Good variety foods both wet and dry.
Frequently Asked Questions About Petco
Does the Petco Middletown location have a vet hospital?
No, Petco Middletown does not have a full-service vet hospital.
Does Petco Middletown offer vaccinations?
Yes, Petco Middletown provides vaccinations.
Does Petco Middletown offer curbside pickup?
Yes, curbside pickup is available at Petco Middletown. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Middletown Petco?
Hamster and guinea pig prices vary by location. Call your Middletown Petco at 7326716815 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Middletown sell dogs?
No, Middletown Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What types of pet services does Petco Middletown offer?
Petco Middletown offers premium pet foods, expert training, grooming, and vaccination services to support the health and happiness of your pets.
Does Petco Middletown have a full-service vet hospital on site?
No, Petco Middletown does not have a full-service veterinary hospital.
Can I get my pets vaccinated at Petco Middletown?
Yes, vaccination services are available at Petco Middletown.
Is curbside pickup available at Petco Middletown?
Yes, Petco Middletown offers curbside pickup for products eligible for store pickup.
Does Petco Middletown sell dogs or cats?
No, Petco Middletown does not sell dogs or cats. However, through the Petco Love program in partnership with local animal welfare organizations, you can adopt dogs and cats at your neighborhood Petco store.
What are the store hours for Petco Middletown?
Petco Middletown is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Are there any nearby veterinary services to Petco Middletown?
Yes, the Vetco Vaccination Clinic is nearby, offering additional veterinary services close to Petco Middletown.
What nearby dining options are available when visiting Petco Middletown?
Nearby dining options include MeeMom's Kitchen, Takumi Japanese Restaurant, and Haldi Chowk 35 Authentic Indian Cuisine, perfect for a meal before or after shopping at Petco.
Are there related pet stores or grooming services near Petco Middletown?
Yes, another Petco location and Just Food For Dogs, which functions as both a pet store and restaurant, are nearby to meet varied pet care needs.
How can I schedule grooming services at Petco Middletown?
You can book grooming services online via Petco Middletown's reservation page without the need for appointments.