Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Worst place to take your pet. My wife took my 2 year old frenchie with breathing issues. The Doctor on site that day completely by passed what he was brought in for. They were going to discharge us after 2 hrs of sitting there to be seen for GI issues. They discharge him 6 hrs later and he passes less then 24 hrs. He was never properly diagnosed. They made it seem like he will be ok after we give him the antibiotics. They made me increase my pet plan insurance to $120 a month witch im responsible for now even though my dog has passed away. This needed to be done in order to cover xrays for him under this senior plan.
My kids and myself witnessed a horrible passing of my pup. If I had any idea that his illness was far worse, I would have taken him straight to the ER and got him the attention he needed.
Me and my wife went there the next day to talk to management and they refused to talk to us in person. They said they will call you. To all pet owners please be cautious and read the fine print on everything. I wish this no one.
Is a hard lesson learned.
CW
cindy whitaker
Apr 2, 2026
5.0
THE BEST WAY TO GET YOUR ANIMALS THE BEST LOVING ❤️, CARING AND GENUINE GROUP OF PEOPLE THAT GO ABOVE AND BEYOND FOR THE BEST EVER CARE AND HEALTHY ANIMALS..! MY 20 YEARS OLD SENIOR DOG ROSCOE GOT TREATED WITH PATIENCE, GREAT VETERINARY CARE WHO REALLY CARES…!!!
I CRIED I DID BECAUSE OF THE GREAT PEOPLE STILL EXIST IN THE UNIVERSE..!!!
RUFF RUFF..🐶
SG
Sam G
Mar 31, 2026
1.0
Do not take your pet here. The wait time is insane as to how long they take to treat your dog. This is inhumane behavior to have an appointment for your dog at 8am and 2pm still hasn’t been able to be picked up. Us pet owners do NOT have a whole entire free day to be able to pick up at their own convenience always claiming to be under-staffed this is just actually a regular occurrence. They just want to take in as many pets as they want to make more money. Unacceptable. Will never return and do not bother with the automated response of reach out to Banfiel service etc. Just DO BETTER
MK
mike klosek
Mar 1, 2026
1.0
Worst place ever. I brought my dog in on a Sunday because of diarrhea. Was offered about $800 of services before seeing an actual vet We have a. Cane corso who to be fair can growl but not bite. We wait about an hour in a room the size of a closet me my wife and my dog My and my dog weigh about 400lbs combined. He’s not happy no one is. Vet walks in. My dog growls then sits and looks at vet. Vet tells me that’s not normal. Nothing else he can do. Even though a muzzle was requested by us. And never offered by them. Save your time and money. This place sucks
LD
Luis DeLeon
Feb 9, 2026
1.0
Not worth it From the start just applying for the service, dog in the other room screaming at the top of my their lungs, my dog came back to me different like he been Traumatized, my dog has gotten worst from whatever medication given and doctors don't even sound sure of themselves
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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