Banfield Pet Hospital® - Mantua provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Brought my cat in because she will not longer chew her food. This vet barely looked in her mouth & was quick to push me into doing blood work. Initially she wanted to run an extensive panel which would have run over 500$. Then presented a lower cost panel which all came back fine. I was then told a dental exam would be the best option and then presented with various options of meds to choose from to treat her for pain which there was no confirmation of. Ive called back multiple times, rudly left on hold by Shannon. My only ask was to have a different vet take the time to at the very least take a real look in her mouth before going the expensive route of putting her under anesthesia but ive been dismissed and told I would need to pay for another examination even though I already paid over $300 the first visit. Theres no compassion here, its all about money & forcing you to purchase packages.
TG
Tara Gansert
Feb 5, 2026
5.0
As usual a great experience for myself & my fur baby (dog)
CR
Cindee Rees-Kollmeier
Jan 15, 2026
5.0
All information was well explained, and my dogs were examined thoroughly. The technicians and doctor were respectful and pleasant.
HK
Henry K
Dec 22, 2025
1.0
$50 for a prescription of 4 pills that are $3 each only to find out they decided to give my dog medication for its skin (and not the UTI I BROUGHT MY DOG IN FOR 2 DIFFERENT TIMES UNCURED ) and I only found out this after I PAID.ALSO PAID AND SIGNED TO HAVE URINALYSIS SENT OUT FOR A MORE THOROUGH INSPECTION AND THEN WHEN IT WAS TIME TO PAY I WAS TOLD OH NO THEY DID IT IN HOUSE SO ITS AN XTRA $40 IF IM LYING SHOW ME MY SIGNATURE ON ANYTHING THAT SAYS TO DO THE URINALYSIS IN HOUSE. These people are crooks and I have witnesses and proof of everything I’m stating in my review.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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