Petco

Reviews

• JJ

  Jenn

  3 days ago
  2.0
  I usually love going to this location because the people are so friendly, however, I witnessed an interaction between what I assume to be the manger and her employees. Her name tag said Rianne. She was belittling her employees and it left such a bad taste in my mouth, I am not sure I feel comfortable supporting a business that treats their employees this way. The environment is usually pleasant but today it felt heavy. It was easy to tell this manager was on a power trip.
• GL

  Gabriella Lanzo

  Mar 31, 2026
  5.0
  My family and I stopped into Petco to pick up crickets, but my son quickly got distracted by the cutest guinea pig. Thankfully, Brian was there to help us—and he truly went above and beyond. He was incredibly kind and thoughtful, even grabbing a step stool so my son could get a better look at the guinea pigs. He took the time to walk us through everything we would need to properly care for one, answering questions without rushing us. What made this experience even more special was the timing—we came in around 8:45pm, just 15 minutes before closing. Brian easily could have brushed us off, but instead, he gave us his full attention and made the experience memorable. We truly appreciate his patience and kindness. Thank you, Brian, for making our visit so enjoyable! Route 23 location in Bulter
• TH

  Terasina Hanna

  Mar 18, 2026
  5.0
  The doctor was so nice to my anxious pup!
• AA

  Ashleigh

  Mar 5, 2026
  1.0
  Booked an appointment for 2:15pm with Echo for my dog through the PETCO website. Was called after booking online that the grooming area cannot accommodate because they would need 2 hours and do not usually stay after 3:45pm. If this is the case the website and store should be better coordinated to fulfill customer satisfaction needs. The appointment should not have been allowed to be approved on the customer end, had the store not been able to get in touch with me prior to my appointment, I would have showed at 2:15pm and been turned away.
• RF

  Rocio Dávila Fernández

  Mar 4, 2026
  2.0
  La atención de las personas de la tienda es pésima , necesitaba comprar un pez y cuando le dije a las dos chicas que estaban “ sin hacer básicamente nada “ le dejaron esperando por un tiempo hasta que me tuve que ir, si no quieren trabajar en el servicio al cliente no lo hagan , pero me parece muy feo que hagan esperar a una persona sin darle explicación como si su tiempo no valiera.

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