Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Holmdel provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.4
205 reviews
5 stars
151
4 stars
26
3 stars
7
2 stars
4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Staff Competence
Feedback is mixed regarding staff competence, with some customers praising the care and knowledge of the staff, while others report serious mistakes and a lack of accountability.
Customer Service
Many reviews highlight friendly and compassionate customer service, but there are also complaints about rude staff and poor communication.
Care Quality
While several customers express satisfaction with the quality of care for their pets, there are alarming reports of misdiagnoses and unnecessary treatments.
Appointment Availability
Customers appreciate the ability to get quick appointments, but some express frustration with long wait times and scheduling issues.
Wellness Plans
The wellness plans are generally viewed positively, with customers noting the value and convenience they provide for routine care.
- IGI GNov 16, 20255.0Baxter loves the Staff so I know I can trust the staff, everyone is so kind and knowledgeable. They answer all of my questions even the silly ones, thank you for everything you do.
- JJJNov 5, 20251.0Not sure if the staff knows what they're doing. I would definitely not recommend them. They never seem to take care of the problem for my animal. They only make it worse. Unfortunately I am locked into a pet plan with them but as soon as it is over in a few months, I will never step foot back in their hospital
- DMD MSep 17, 20254.0They're always able to get you in when you need an appointment right away. Their staff is very friendly. The only thing I do not like is that you cannot go in the room with your pet. If that would ever change I would give them five stars for sure I think anyway the vets always seem nice but I'm used to being in the room with my dogs
- KKKahSep 4, 20251.0I will never forgive Banfield Hospital for what they did to my dog. My French Bulldog, 13 years old, was healthy and stable — until Banfield made the unforgivable mistake of giving him a Lyme vaccine he never had before and did not need. In his files it was written in BIG LETTERS: NO LYME VACCINE. They ignored it, and that single shot destroyed his immune system. Now he is suffering with serious health issues. What makes it worse? They didn’t even apologize. No compassion, no accountability. Instead, I got harsh body gestures, cold attitudes, and a total lack of care from the staff. It felt like my dog’s life meant nothing to them. Everyone in that office showed the same disgusting disregard. Because of their negligence, my dog may not survive this. I am now facing the reality that I might have to put him to sleep. Imagine how it feels to know that a trusted veterinary office made a mistake so careless it could cost your dog his life. They care more about money and pushing unnecessary procedures than the wellbeing of your pet. If you love your animal, stay far away from Banfield. Horrible, careless, and absolutely disgusting. Their mistake broke my heart and destroyed my dog’s health.
- SASteve AmendolaAug 29, 20255.0Love the staff and the doctors.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet care services does Banfield Pet Hospital in Holmdel offer?
Banfield Pet Hospital in Holmdel offers a range of services including preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing.
What are the operating hours of Banfield Pet Hospital in Holmdel?
The hospital is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and closed on Sundays. It is also closed on major holidays like Christmas and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, during hospital hours you can call for urgent care advice and referrals. Outside of these hours, you should contact your local emergency hospital.
Can I get veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans® can access remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What is an Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, diagnostics, nutrition consultations, dental care, and more. It automatically renews annually and offers discounts on treatments but is not pet insurance.
How can I pay for my pet's Optimum Wellness Plan?
Payment can be spread monthly via automatic withdrawal from a bank account or credit card, or paid in full at enrollment, to help budget essential pet health care costs.
What types of appointments does Banfield offer?
They offer in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are notified for pickup, and Virtual Visits for clients with Optimum Wellness Plans.
Are appointments required to visit Banfield Pet Hospital in Holmdel?
Yes, appointments are required to visit Banfield Pet Hospital to ensure quality and attentive care for your pet.
What pet-related stores are near Banfield Pet Hospital in Holmdel?
PetSmart is nearby, offering pet supplies and services. This makes it convenient to get pet products or additional grooming services before or after your veterinary visit.
What dining options are nearby Banfield Pet Hospital in Holmdel for pet owners?
Nearby dining options include Ichiban Sushi Hibachi, Ichiban Holmdel Japanese Restaurant, and Palumbo's Restaurant & Pizza, great places to enjoy a meal before or after your pet's appointment.
Are there coffee shops close to Banfield Pet Hospital in Holmdel where I can relax?
Yes, Starbucks and Rook Coffee are close by, perfect spots to relax with a coffee while waiting or after your visit to the hospital.