Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Hamilton provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.9
188 reviews
5 stars
110
4 stars
26
3 stars
10
2 stars1
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor communication, difficulty reaching the clinic by phone, and long wait times for appointments.
Care Quality
There are mixed reviews regarding the quality of care, with some customers expressing dissatisfaction over misdiagnoses and lack of thorough examinations.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including dismissive attitudes and lack of empathy during critical situations.
Positive Experiences
Despite negative feedback, some customers praised specific staff members for their compassion and care, indicating that experiences can vary significantly.
Wellness Plan Issues
Customers expressed frustration with the wellness plan, citing high costs and inadequate service, leading to cancellations.
- JTJay TeeNov 13, 20253.0There are some benefits of being a Wellness Plan member such as routine exams and vaccinations. However, treatments and medications are still at very high costs. The Wellness plan just went up again this year. The service is adequate, but used to be a lot better.
- SWS WOct 20, 20251.0Scammers… my elderly cat gets regular adequan injections bi yearly and any flare ups for arthritis at home for over 2 yrs, and these guys wont fill an rX from another vet without me coming there for an appointment and claim they have to administer the shot. Ok guess this is the only vet in NJ that does that because we have worked with numerous in Union County, Monmouth County, and now Mercer County and never run into this. My first time attempting to use banfield, who is known for being horrible, and obviously wont try again. They also take a long time to answer the phone. In regards to making an appointment for a routine shot we do at home for years… NO THANKS SCAMMERS. Maybe the receptionist is confusing meds (solensia maybe), in which case that is WORSE.
- JHJulian HowardOct 15, 20251.0Don’t take your pet to them. They don’t care about your pet they only care about themselves shouldn’t be in the business at all. I had an emergency and ran in to see if I could rinse my dog’s leg and maybe at least get a bandage. Only to be turned away while the staff laughed and didn’t take my request serious at all. I know it’s not an emergency vet however if you cared for animals at all you wouldn’t allow a dog to come in and leave in this condition and do absolutely nothing. I’ve spent thousands of dollars with Banfield and this is sad and outrageous.
- IGIman GOct 4, 20251.0It’s a fraud they want to charge me $120 for rabies vaccine for my cat which is visiting for the first time with free first visit coupon
- DCDelicia ChambusSep 25, 20255.0My dog chewy is well taken care of by the amazing staff at Banfield.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pets does Banfield Pet Hospital in Hamilton care for?
Banfield Pet Hospital in Hamilton provides health and wellness care for dogs, cats, and small animal pets.
What are the regular business hours of Banfield Pet Hospital in Hamilton?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and can provide referrals to emergency hospitals if needed. Outside of hospital hours, please contact your local emergency hospital.
What preventive care services does Banfield offer for pets?
Banfield offers preventive treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
It's an annual preventive care plan that includes exams, vaccines, screening diagnostics, nutrition and dental consultations. It automatically renews yearly and provides discounts but is not insurance.
How can I schedule an appointment at Banfield Pet Hospital in Hamilton?
Appointments can be scheduled through Banfield’s website or app, with options for in-room visits, drop-off appointments, or virtual visits for Optimum Wellness Plan members.
Are appointments required at Banfield Pet Hospital in Hamilton?
Yes, Banfield requires appointments for all visits to ensure quality care and proper scheduling.
What nearby pet-related stores can I visit close to Banfield Pet Hospital?
Nearby, you can visit PetSmart for pet supplies and additional pet services, which is conveniently close for any pet needs after a veterinary visit.
What dining options are near Banfield Pet Hospital where I can eat before or after my pet’s appointment?
You can enjoy dining at nearby restaurants such as Dunkin', Subway, or honeygrow that offer a variety of food options in the Hamilton Marketplace area.
Are there shopping options near Banfield Pet Hospital for a quick errand while you wait?
Yes, nearby stores include Burlington for clothing, Michaels for arts and crafts, and Five Below for discount items and fashion accessories.