Business Details
About
Pet StorePet supply storePetco
Visit your Hackensack Pet Store located at 450 Hackensack Ave. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,166 reviews
5 stars
745
4 stars
234
3 stars
81
2 stars
32
1 star
74
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Barbara and Angelica.
Veterinary Services
There are significant concerns regarding the veterinary services, with multiple reviews highlighting rude and unprofessional behavior from veterinarians and staff.
Grooming Quality
Mixed feedback on grooming services, with some customers expressing dissatisfaction with the quality and care provided, while others had positive experiences.
Store Organization
The store is generally well-organized and stocked, but some customers noted issues with item availability.
Customer Service Issues
Several reviews pointed out poor customer service experiences, particularly with management and certain staff members.
- DRDebra Rooney4 days ago5.0I always am provided with great customer service.
- YCYARA K. CARVAJAL5 days ago5.0My dog was having serious issues breathing so I brought him here. They were so kind and compassionate. Really took the time to listen to all my concerns and were really patient with both myself and my dog. They didn’t just treat me like another dollar sign like most vets in the area. The entire staff great. Thank you so much for everything today. You guys are angels.
- SSShana SurkovDec 31, 20251.0Incompetent grooming services. Very disappointing customer service and the oh so helpful ‘manager’ . The grooming master forgot to tell me to sign the papers, and waited for me to leave before telling me. I am very upset that I decided with Petco on important day. Never coming back.
- LDLinda DiazDec 26, 20255.0The store is well organized. The prescription cat food is always available and the staff are helpful , pleasant & informative.
- KNK NDec 18, 20255.0Always have what I need here and always getting help. Special shoutout to Barbara who helped me a lot with which Flea Prevention products to buy. She took special attention and time to explain things and help me choose. Thank you, Barbara
Frequently Asked Questions About Petco
Does the Petco Hackensack location have a vet hospital?
No, Petco Hackensack does not have a full-service vet hospital.
Does Petco Hackensack offer vaccinations?
Yes, Petco Hackensack provides vaccinations.
Does Petco Hackensack offer curbside pickup?
Yes, curbside pickup is available at Petco Hackensack. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Hackensack Petco?
Hamster and guinea pig prices vary by location. Call your Hackensack Petco at 2013430753 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Hackensack sell dogs?
No, Hackensack Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Hackensack located?
Petco Hackensack is located at 450 Hackensack Ave 18, Hackensack, NJ 07601-6312.
What are the store hours for Petco Hackensack?
Petco Hackensack is open Monday through Saturday from 9 AM to 9 PM and on Sunday from 9 AM to 8 PM.
Does Petco Hackensack offer vaccination services for pets?
Yes, Petco Hackensack offers vaccination services for pets.
Is there a full-service veterinary hospital at Petco Hackensack?
No, Petco Hackensack does not have a full-service vet hospital on site.
Can I order pet supplies online and pick them up at Petco Hackensack?
Yes, Petco Hackensack offers curbside pickup and in-store shopping for eligible products.
Does Petco Hackensack sell dogs or cats?
No, Petco Hackensack does not sell dogs or cats. Instead, they partner with local animal welfare organizations through the Petco Love program for pet adoptions.
What payment methods are accepted at Petco Hackensack?
Petco Hackensack accepts credit cards, debit cards, and mobile NFC payments; cash is not required.
Are there any pet grooming services near Petco Hackensack?
Yes, there is a Petco pet groomer nearby where you can get grooming services for your pet.
Where can I find veterinary care close to Petco Hackensack?
Vetco Total Care Animal Hospital, a nearby veterinary and pet care provider, is close to Petco Hackensack for your pet's medical needs.
Are there dining options near Petco Hackensack for a meal before or after shopping?
Yes, nearby dining options include Firehouse Subs, Bonchon (Korean and Asian cuisine), Five Guys burger restaurant, and several others, offering convenient meals around Petco Hackensack.