Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Garfield provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.0
335 reviews
5 stars
207
4 stars
50
3 stars
11
2 stars
8
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Care
Many customers praised the staff for being kind, professional, and attentive to their pets.
Service Issues
Numerous reviews highlighted problems with appointment scheduling, long wait times, and lack of follow-up care.
Cost Concerns
Several customers expressed dissatisfaction with pricing, feeling that services were overpriced or that they were being upsold on unnecessary tests.
Inconsistent Care
Customers reported inconsistent assessments and treatment plans from different veterinarians at the same location.
Negative Experiences
A significant number of reviews detailed negative experiences, including perceived negligence and poor communication from staff.
- RRRunawayneedle RedDec 12, 20254.0Their health plans for your pet are reasonable if you actively use the different services. Our vet closed their office and so many private vets prices have gotten astronomical. At least with a plan you can make monthly payments and many wellness services are covered. Also they encourage you to drop off your pet and they have curbside service so if you have a busy schedule that is convenient. So you could drop off your dog or cat on your lunch break and pick it up after running a few errands. Walmart plus a bunch of other store are in the same shopping center so drop off you baby and get some holiday shopping done & pick her up after.
- KBKenyana BrownDec 10, 20255.0They are professional and they are very nice. They show you they care about your animals I recommended a friend to this facility
- ABana balanNov 21, 20251.0I took my cat to this veterinary office in March to have a new kitten exam for my rescue cat. We were told she wasn’t spayed and she needed to get spayed. Fast forward to November we dropped her off for surgery to get spayed. During surgery, I get a call that she actually doesn’t have ovaries and she is already spayed. They still made me pay 500$ to pretty much open her up and tell her she doesn’t need the surgery. they have the audacity to ask me if I wanted to have a special test to see if she was spayed or not for an additional cost. They sent her home with pain medication and a paper not explaining what kind of surgery they did. I cannot believe that I paid $500 to have my Cat go into surgery for no reason. This could’ve been completely avoided if they just did the new kitten exam correctly.
- CRChelsea RibeiroNov 20, 20251.0I am really disappointed by the work banfield has done for my sweet dog. I addressed concern about my dog and how he is not feeling himself or acting himself. The doctors brushed me off the first time. The second time I came in they ran tests everything came back negative UNTIL the bloodwork came back and showed low levels for the liver that they didn’t think “were too much concern”. A few weeks went by and our dog still wasn’t acting himself, wasn’t eating, wasn’t drinking, was throwing up and having diarrhea with blood in it. Finally my husband and I decided to take him elsewhere to get looked at. The other place told us that his organs were shutting down and if we didn’t bring him in he would have died (unfortunately he did pass). Due to the negligence of banfield and not doing the proper job to take care of our 6 month old puppy we unfortunately had to put him down. Unfortunately they are only in it for the money and not for the best interest of the animals. I have heard them plenty of times say to customers to outsource dogs to other places because they can’t do it. They need to do better.
- PMPhil McCrackenNov 13, 20251.0I had a noon appointment today 11/14... I was in the exam room with my dog ( reason being,passing blood )...I sat until 12 :45... 35 minutes, without someone even acknowledging we were there. I got up and my dog and I left. Being from Garfield,I thought I should try the place. It's a shame blood in her urine was only important to me. Never again
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Garfield?
Banfield Pet Hospital in Garfield is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays and certain holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care services. However, during hospital hours, you can call for urgent care advice and referrals. After hours, please contact your local emergency hospital.
Can I get veterinary advice online from Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support via Vet Chat™ on the Banfield app.
What preventive care services are offered at Banfield Pet Hospital?
Banfield offers preventive treatments such as vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is an Optimum Wellness Plan at Banfield?
An Optimum Wellness Plan is an annual preventive care plan including exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. It automatically renews yearly unless paid in full at enrollment.
How can I pay for an Optimum Wellness Plan?
You can pay monthly via automatic withdrawals or credit card, or choose to pay in full upfront for your annual wellness plan.
What types of appointments are available at Banfield Pet Hospital?
Banfield offers in-room appointments, drop-off appointments where you leave your pet and wait for a call, and Optimum Wellness Plans Virtual Visits for remote care.
Which nearby pet store can I visit along with Banfield Pet Hospital?
PetSmart is a nearby pet store offering pet supplies and services, conveniently located near Banfield Pet Hospital for all your pet care needs.
Are there any nearby urgent care centers I can access if Banfield is closed?
Yes, nearby urgent care centers such as Medrite Urgent Care, My Doc Urgent Care Garfield NJ, and Urgent Care Garfield NJ | My Doc are available for medical emergencies when Banfield is closed.
What nearby dining options can I explore before or after my visit to Banfield Pet Hospital?
You can visit nearby restaurants like Panda Express for fast food or Applebee's Grill + Bar for American dining, great options to enjoy around your pet hospital visit.