Visit your Freehold Pet Store located at 4345 Us Route 9 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.
Grooming Quality
Grooming services received negative feedback for inconsistency, with some customers reporting unsatisfactory results and dirty pets after grooming.
Store Cleanliness
Several reviews highlighted issues with cleanliness, including reports of unsanitary conditions and a lack of maintenance in the store.
Product Availability
Customers frequently noted issues with product availability, including out-of-stock items and inconsistent inventory.
Positive Experiences
Despite the negative feedback, many customers expressed satisfaction with their overall shopping experience, citing helpful staff and a good selection of pet supplies.
KO
Kristine Olsen
Jan 5, 2026
4.0
The bonus coupon was great, but there still is a very low stock of Fancy Feast Medleys.
SP
Svetlana Prilepskaya
Dec 31, 2025
1.0
My dog had a grooming appointment today. The groomer (Amy) was very rude, spoke with us very disrespectful. She asked me to brush my dog at home before to bring him back and wished me “ good luck”. Yes my dog needed a lot of work to be done but this is why I brought him for the full grooming service and was ready to pay for it. Never will come back to any Petco locations
JF
Jim Farrell
Dec 28, 2025
5.0
I had a fantastic experience at Petco! The store was clean, well-organized, and fully stocked with everything I needed for my pet. The staff was incredibly friendly and knowledgeable, helping me find the best food and toys. It's clear they truly care about animals. I’ll definitely be coming back for all my pet needs! 🐶🐱✨
#Petco #PetCare #HappyPets #PetSupplies #FurBabies #CustomerService #PetLovers 🐾🐾"
CB
Cristiane Bruno
Dec 20, 2025
5.0
I’ve moved from NYC to NJ 15 months ago, and I have to say: what a beautiful job these ladies do at Petco Freehold. My doggies are 8 and 9 years old, and trust me, this is one of the best Petshops in the world! I don’t wanna say the best one, because I’m jealous they get too busy and don’t have more schedule! Jokes aside! I’d say now Marisa and Amy are my official groomers, according to our availability schedules. They are awesome!!! Heidi has already bathed and groomed them and I love it! Heidi is great with people and dogs! She is a sweetheart.
I can’t wait to try Faith; which I have heard ,she also does an excellent job!
Girls! Thank you so much for all the love and care and patience!
Fred and Léa love theirs Petco Aunties!!
Love,
Cris
Does the Petco Freehold location have a vet hospital?
No, Petco Freehold does not have a full-service vet hospital.
Does Petco Freehold offer vaccinations?
Yes, Petco Freehold provides vaccinations.
Does Petco Freehold offer curbside pickup?
Yes, curbside pickup is available at Petco Freehold. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Freehold Petco?
Hamster and guinea pig prices vary by location. Call your Freehold Petco at 7328660517 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Freehold sell dogs?
No, Freehold Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Does the Petco Freehold location offer veterinary hospital services?
No, Petco Freehold does not have a full-service vet hospital.
Are vaccinations available at Petco Freehold?
Yes, Petco Freehold provides vaccinations for your pets.
Is curbside pickup available at Petco Freehold?
Yes, the store offers curbside pickup for eligible products, which can be selected on the product's detail page online.
Can I buy hamsters and guinea pigs at Petco Freehold?
Prices and availability of hamsters and guinea pigs vary; please call 732-866-0517 or visit the companion animal website for details.
Does Petco Freehold sell dogs or cats?
No, dogs and cats are not sold at Petco Freehold, but pets are available for adoption through the Petco Love program working with local animal welfare groups.
What are the store hours for Petco in Freehold?
Petco Freehold is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Where is Petco Freehold located?
Petco is located at 4345 US Route 9 in Freehold, NJ 07728.
What nearby stores can I visit around Petco Freehold?
Nearby you can visit AT&T Store for mobile phones, Ulta Beauty for cosmetics, and Catherine's for women’s clothing, making your shopping trip convenient and diverse.
Are there any fitness or sports venues near Petco Freehold?
Yes, Orangetheory Fitness Freehold and Tiger Schulmann's Martial Arts are close by for your fitness and martial arts training needs.
Can I find dining options near Petco Freehold?
Yes, you can enjoy a meal at King’s Chinese Restaurant or Tokyo Hibachi and Sushi Buffet located near Petco Freehold.