Petco

4.2
586 reviews

About

Pet StorePet supply storePetco
Visit your Eatontown Pet Store located at 231 Highway 35 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
231 Hwy 35, Eatontown, NJ
07724, United States

Hours

Reviews

4.2
577 reviews
5 stars
349
4 stars
110
3 stars
55
2 stars
13
1 star
50

What are people saying?

AI-generated from recent customer reviews

Animal Care

Numerous reviews highlighted poor living conditions for animals, particularly birds and fish, leading to customer outrage and calls for reporting the store.

Staff Helpfulness

Feedback on staff was mixed; while some customers praised friendly and knowledgeable employees, others reported unhelpful or rude service.

Product Availability

Customers frequently noted issues with stock levels and limited product selection, particularly for specific pet supplies.

Grooming Services

Grooming experiences were inconsistent, with some customers expressing satisfaction while others reported poor service and results.
  • DD
    Dan
    Dec 22, 2025
    5.0
    Such a great place
  • DH
    donald heller
    Dec 21, 2025
    1.0
    The girl at the register not offering to call the Middletown store to see if they had a different size dog coat. She was so lazy and reluctant to offer any help except ringing up my purchase. She wouldn’t even give me the Middletown store phone number. You can look it up on your phone is not the right thing to tell a customer. My days of going to Petco are done, I guess having to do her job is too much for her
  • EP
    Evie Puv
    Dec 8, 2025
    1.0
    Went last weekend, the conditions of the fish were deplorable. I took home the healthiest fish shown in the picture below which was a baby betta with severe stress stripes and her body was basically translucent from how cold she was. The rest of the fish were on the verge of dying with conditions like velvet, dropsy, swim bladder disease. The other two photos I’ve attached are her progress from being in warm, clean water. Don’t let any of these chain stores convince you that the conditions they put their fish in are ok.
  • HF
    Holly Ford
    Dec 8, 2025
    3.0
    I like the store location. Staff is rather unfriendly and too busy to help. Did not carry a vitamin NuVet recommended by breeder. Limited selection of winter gear for dogs.
  • FA
    frieda a
    Nov 25, 2025
    5.0
    friendly and very helpful staff that went above and beyond what they needed to do including holding things for me and bringing them to the front for me

Frequently Asked Questions About Petco

Does the Petco Eatontown location have a vet hospital?

Yes, Petco Eatontown has a full-service vet hospital.

Does Petco Eatontown offer vaccinations?

Yes, Petco Eatontown provides vaccinations.