Petco

4.2
579 reviews

About

Pet StorePet supply store
Visit your Eatontown Pet Store located at 231 Highway 35 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
231 Hwy 35, Eatontown, NJ
07724, United States

Hours

Reviews

4.2
570 reviews
5 stars
345
4 stars
110
3 stars
54
2 stars
13
1 star
48

What are people saying?

AI-generated from recent customer reviews

Animal Care

Numerous reviews expressed serious concerns about the poor living conditions and neglect of animals at the store.

Customer Service

While some customers praised the staff for being friendly and knowledgeable, others reported rude or unhelpful service, particularly from management.

Product Availability

Customers frequently noted issues with stock levels, mentioning that the store often lacked the items they needed.

Grooming Services

Grooming experiences were mixed, with some customers satisfied while others reported poor service and unsatisfactory results.

Store Cleanliness

Several reviews highlighted cleanliness issues within the store, including dirty conditions in various areas.
  • MD
    Maria Dimitroulakos
    Nov 13, 2025
    1.0
    Used to shop here for my dog & cat’s needs but will be driving down to Petsmart in WLB after seeing the horrific way this location treats their animals. You should all be ashamed. If you weren’t aware they let their birds sit in their own filth in the enclosures. Just deplorable.
  • MF
    marybeth ford
    Nov 2, 2025
    5.0
    everyone is most helpful.My dog is doing well in training.I see a difference in him.I know it will take time.
  • JS
    Joan Schuler
    Oct 24, 2025
    1.0
    A few months ago I lost my Siamese cat, Mollie, she was 17 years old when she passed and I was devastated. I contacted all the places I could think of to get another Siamese cat. One of the places I contacted was Eatontown Petco. They told me they were going to be getting one. I called and visited and finally I saw Sasha in the store and she was the image of my Mollie. I asked about her and was told by a worker to fill out an application which I immediately did do. I waited, I called letting them know that I wanted this cat. I started to visit the store where I was able to pet Sasha. I was also able to talk to some workers there who knew I wanted Sasha. Then came the day that the cage Sasha was in was empty and I asked one of the workers where she was and they said “Sasha has gone onto her new home”. I was so saddened by this. It was not very nice of them to not even let me know.
  • PH
    Peggy Haren
    Oct 15, 2025
    5.0
    Maddy was personable and very helpful. Had pet knowledge too. Great visit
  • 88
    8four25
    Oct 13, 2025
    5.0
    Only place that have snails the guy in the fish department is very knowledgeable

Frequently Asked Questions About Petco

Does the Petco Eatontown location have a vet hospital?

Yes, Petco Eatontown has a full-service vet hospital.

Does Petco Eatontown offer vaccinations?

Yes, Petco Eatontown provides vaccinations.