Banfield Pet Hospital® - East Brunswick provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for their kindness, professionalism, and genuine care for pets.
Service Quality
While some reviews highlighted excellent care and thoroughness, others reported issues with communication and service delays.
Appointment Issues
Several customers expressed frustration over difficulty in scheduling appointments, especially for emergencies, and long wait times.
Mixed Experiences
Feedback varied significantly, with some customers having positive experiences while others reported poor service and dissatisfaction.
IB
Irene Brossar
5 days ago
2.0
I just canceled my membership for my cat and a dog. I’m actually paying for my deceased cat, back in October until this month for the services that he got. The Doctors there are great, but the receptionists are awful. I was their member since 2016 for 4 animals! The scheduling was terrible for me, just not pleasant.
WW
woj111
Dec 6, 2025
5.0
I had a great experience at Banfield Pet Hospital. From the moment I arrived, the staff was incredibly kind, professional, and welcoming. They treated my dog with genuine care and patience, which immediately put both of us at ease. The quality of service and level of attention my dog Sandy received were outstanding. I truly felt that my pet was in loving and capable hands. Thank you to the entire team for the wonderful care — I highly recommend this clinic to any pet owner.
SB
stacey blumberg
Nov 13, 2025
5.0
Banfield is amazing I see dr Bernstein she is amazing takes very good care of my pet oreo
JC
Judith Cadavillo
Oct 31, 2025
5.0
One of a kind excellent care & service of veterinarians & staff.
Kudos💜Coco C.
DR
Danica Rae
Oct 14, 2025
1.0
The place is a mess, there very visibly stressed it seems, I took my dog here two times for puppy examinations they had dog pee, fur and clipped dog nails (just laying in the floor) in the room where you are supposed to bring your dog, every single time. Very nice. My last straw was bringing my dog in for a fecal exam almost two weeks ago I heard nothing since today, I had to call. Whoever I was on the phone with (idk she didn’t introduce her self) said that I didn’t hear anything because there was nothing wrong. Nice to keep a new pup parent on their toes! DO NOT TAKE YOUR PETS HERE! They made sure to call me about their pet insurance plan though. Shows the true priority’s.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in East Brunswick offer?
Banfield Pet Hospital provides a range of services including routine vaccinations, microchipping, dental and surgical care, preventive care, nutrition advice, parasite control, spay/neuter, end of life care, and DNA testing.
What are the operating hours for Banfield Pet Hospital in East Brunswick?
The hospital is open Monday to Wednesday from 7:00 AM to 5:30 PM, Thursday and Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and is closed on Sundays and major holidays.
Does Banfield Pet Hospital in East Brunswick provide emergency care services?
No, Banfield does not provide emergency care services but during hospital hours, you can call for urgent care advice and referrals. For emergencies outside of hospital hours, you should contact a local emergency hospital.
Can I get veterinary care online from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat on the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital in East Brunswick?
Appointments can be scheduled online through Banfield's website or app, with options for in-room visits, drop-off appointments, or virtual visits for Optimum Wellness Plan clients.
What is included in Banfield's Optimum Wellness Plan?
The plan includes annual preventive care such as head-to-tail exams, vaccines, early diagnostics, nutritional consultations, and dental care, helping maintain your pet's health throughout their life.
Are appointments required at Banfield Pet Hospital in East Brunswick?
Yes, appointments are required to ensure the hospital can provide attentive and scheduled care for your pet.
What nearby pet-related services can I visit around Banfield Pet Hospital?
Nearby you can visit PetSmart for additional pet services and retail, including pet grooming and pet supplies, conveniently complementing your visit to Banfield Pet Hospital.
What dining options are available near Banfield Pet Hospital in East Brunswick?
After your vet visit, you can enjoy local dining at nearby restaurants such as CAVA for Mediterranean cuisine, KPOT Korean BBQ & Hot Pot, or Golden East Garden for Chinese and Asian dishes.
Are there other wellness or beauty services near Banfield Pet Hospital?
Yes, nearby wellness and beauty options include K Aesthetics & Wellness medical spa, Siri Nails nail salon, Glamour Lounge hair salon, and MT massage therapy, offering convenient relaxation and health services.