Banfield Pet Hospital

4.1
231 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - East Brunswick provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
300 State Route 18, East Brunswick, NJ
08816, United States

Hours

Reviews

4.1
231 reviews
5 stars
150
4 stars
29
3 stars
11
2 stars
6
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their kindness, compassion, and genuine love for animals.

Service Issues

Several reviews highlighted issues with communication, appointment availability, and long wait times, leading to dissatisfaction.

Mixed Experiences

While some customers reported positive experiences with care and treatment, others expressed frustration with perceived upselling and lack of emergency services.

Facility Cleanliness

A few customers noted concerns about cleanliness and organization within the facility.

Long-Term Relationships

Many long-term clients expressed loyalty to the practice, citing positive experiences over the years despite recent issues.
  • SB
    stacey blumberg
    Nov 13, 2025
    5.0
    Banfield is amazing I see dr Bernstein she is amazing takes very good care of my pet oreo
  • JC
    Judith Cadavillo
    Oct 31, 2025
    5.0
    One of a kind excellent care & service of veterinarians & staff. Kudos💜Coco C.
  • DR
    Danica Rae
    Oct 14, 2025
    1.0
    The place is a mess, there very visibly stressed it seems, I took my dog here two times for puppy examinations they had dog pee, fur and clipped dog nails (just laying in the floor) in the room where you are supposed to bring your dog, every single time. Very nice. My last straw was bringing my dog in for a fecal exam almost two weeks ago I heard nothing since today, I had to call. Whoever I was on the phone with (idk she didn’t introduce her self) said that I didn’t hear anything because there was nothing wrong. Nice to keep a new pup parent on their toes! DO NOT TAKE YOUR PETS HERE! They made sure to call me about their pet insurance plan though. Shows the true priority’s.
  • MR
    migali ramirez
    Oct 9, 2025
    5.0
    My personal opinion with Banfield and my dog has been always a positive experience.
  • PW
    Pamela White
    Oct 2, 2025
    5.0
    I have been at Banfield a lot this past year. The reception staff and the medical staff, including Dr. Bernstein are always very friendly and very helpful with information that I need.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.