Banfield Pet Hospital

4.1
234 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - East Brunswick provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
300 State Route 18, East Brunswick, NJ
08816, United States

Hours

Reviews

4.1
234 reviews
5 stars
152
4 stars
29
3 stars
11
2 stars
7
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their kindness, professionalism, and genuine care for pets.

Service Quality

While some reviews highlighted excellent care and thoroughness, others reported issues with communication and service delays.

Appointment Issues

Several customers expressed frustration over difficulty in scheduling appointments, especially for emergencies, and long wait times.

Mixed Experiences

Feedback varied significantly, with some customers having positive experiences while others reported poor service and dissatisfaction.
  • IB
    Irene Brossar
    5 days ago
    2.0
    I just canceled my membership for my cat and a dog. I’m actually paying for my deceased cat, back in October until this month for the services that he got. The Doctors there are great, but the receptionists are awful. I was their member since 2016 for 4 animals! The scheduling was terrible for me, just not pleasant.
  • WW
    woj111
    Dec 6, 2025
    5.0
    I had a great experience at Banfield Pet Hospital. From the moment I arrived, the staff was incredibly kind, professional, and welcoming. They treated my dog with genuine care and patience, which immediately put both of us at ease. The quality of service and level of attention my dog Sandy received were outstanding. I truly felt that my pet was in loving and capable hands. Thank you to the entire team for the wonderful care — I highly recommend this clinic to any pet owner.
  • SB
    stacey blumberg
    Nov 13, 2025
    5.0
    Banfield is amazing I see dr Bernstein she is amazing takes very good care of my pet oreo
  • JC
    Judith Cadavillo
    Oct 31, 2025
    5.0
    One of a kind excellent care & service of veterinarians & staff. Kudos💜Coco C.
  • DR
    Danica Rae
    Oct 14, 2025
    1.0
    The place is a mess, there very visibly stressed it seems, I took my dog here two times for puppy examinations they had dog pee, fur and clipped dog nails (just laying in the floor) in the room where you are supposed to bring your dog, every single time. Very nice. My last straw was bringing my dog in for a fecal exam almost two weeks ago I heard nothing since today, I had to call. Whoever I was on the phone with (idk she didn’t introduce her self) said that I didn’t hear anything because there was nothing wrong. Nice to keep a new pup parent on their toes! DO NOT TAKE YOUR PETS HERE! They made sure to call me about their pet insurance plan though. Shows the true priority’s.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.