Petco

4.3
1888 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Clifton Pet Store located at 780 Rte 3 West for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
780 State Rt 3, Clifton, NJ
07012-2328, United States

Hours

Reviews

4.3
1,873 reviews
5 stars
1,159
4 stars
394
3 stars
150
2 stars
52
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers reported a mix of experiences with staff; while many praised their friendliness and helpfulness, others noted instances of poor service and unprofessional behavior.

Store Cleanliness

The store was frequently described as clean and well-organized, although some customers mentioned the need for deeper cleaning in certain areas.

Product Availability

Customers appreciated the variety of products available, but there were complaints about items being out of stock and issues with online orders.

Staff Knowledge

Many customers highlighted the staff's knowledge, particularly in the aquatic section, but some expressed frustration with employees who seemed unhelpful or dismissive.
  • OH
    Oscar Ortega H
    3 days ago
    3.0
    Buen surtido, servicio al cliente regular.
  • YG
    Yokiel Garcia
    Jan 6, 2026
    1.0
    I am so disappointed with this store. I went to buy a hamster 🐹 for my daughter. The employee, Isaac, did his best to make me feel comfortable, but to take the pet home, I needed all the accessories, which they didn't have in stock. I spoke to the supervisor, James, and I feel so embarrassed because The man completely ignored me twice. With all due respect, he is not fit to deal with customers or be polite. I don't know how they keep him in that company. I felt so bad because I kept asking him, and I even asked if he could sell me one of the accessories that was already in the cage, and he said no. My daughter was crying because she couldn't get her pet. What a disappointment with the Petco staff and the way that James treats the customers
  • OG
    Odell Graham
    Dec 31, 2025
    3.0
    Store should take some pointers from Totowa location on presentation and cleanliness.
  • DF
    Donna Fraser
    Dec 28, 2025
    5.0
    Best sales person ever.. Soooo helpful.. Give that girl a RAISE !!!! New winter coat..
  • JT
    J Tuites
    Dec 24, 2025
    5.0
    Friendly, helpful staff in store that is always clean and accomodating to shoppers with their pets along for the ride.

Frequently Asked Questions About Petco

Does the Petco Clifton location have a vet hospital?

No, Petco Clifton does not have a full-service vet hospital.

Does Petco Clifton offer vaccinations?

Yes, Petco Clifton provides vaccinations.