Banfield Pet Hospital

Reviews

• PP

  Persio Perez

  Jan 2, 2026
  2.0
  I scheduled an appointment and dropped my dog off as instructed. At that time, I was told the doctor would be in and out of surgery all day and would see my dog when available. It’s unclear why appointments are offered during times when the doctor is unavailable. After waiting over three hours, I called for a status update and was told my dog still hasn’t been seen. This experience has made me reconsider continuing my wellness plan.
• LC

  Lizeth Chicas

  Dec 15, 2025
  5.0
  This practice has demonstrated exceptional care, compassion, and professionalism toward my elderly chihuahua over many years. From the moment we walk in, the receptionists and staff treat her with genuine affection, handling her as if she were their own. I truly believe my dog’s longevity and continued quality of life are a direct result of the dedication and attentiveness of the team at this location. Every member of the staff is consistently kind, patient, and compassionate—both to their pet patients and to the owners who love them. I have had some of the most difficult and emotional conversations here regarding my dog’s declining health, and I have always felt supported and understood. Adriana, the CVT shift lead, in particular, has been incredibly uplifting and empathetic, offering thoughtful and practical recommendations to help support my dog’s comfort and quality of life during her senior years. Dr. Ebrahim has been my chihuahua’s primary veterinarian and has always provided outstanding care. Her thoroughness, professionalism, and genuine concern have given me great confidence and peace of mind over the years. I regret that I cannot recall the names of the receptionists, but they deserve special recognition as well. Every phone call has been handled with grace, patience, and kindness, even during emotionally difficult moments. Their compassion has meant more to me than they may realize. I am deeply grateful to the entire team for the exceptional care they provide. This practice truly sets the standard for veterinary medicine, and I cannot recommend them highly enough.
• MV

  Mercy Valentin

  Dec 3, 2025
  5.0
  The best place to bring your pet, they care for my dog so well each visit. I bought my dog in very close to closing time due to a slight emergency and the staff still went above and beyond, and did not turn us away despite of the time. Highly recommend
• SA

  Sarah Auerbach

  Nov 21, 2025
  2.0
  I’ve only been to this Banfield twice and I am not going back. I’ve been to several Banfield in different states and I’ve never had an experience like this. I showed up on time for my appointment and was told the dr was finishing up with another patient and would be with us shortly. They took me and my dog into the waiting room door closed we sat waiting for 45+ minutes. No updates. I checked in with the front desk and she said oh he’s still “finishing up” When I voiced my frustration she walked out of the room mid sentence. When I voiced it to the Dr his response was “do you want me to look at your dog today or not” Overall tone, professionalism and care is not up to par.
• OM

  Omar McAvinue

  Nov 3, 2025
  4.0
  It was okay

Frequently Asked Questions About Banfield Pet Hospital