Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Bridgewater provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.5
199 reviews
5 stars
93
4 stars
32
3 stars
11
2 stars
9
1 star
54
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers praised the staff for being friendly, professional, and compassionate, especially during difficult times.
Service Quality
There are mixed reviews regarding the quality of service, with some customers expressing satisfaction while others reported issues with long wait times and unprofessional behavior.
Appointment Issues
Numerous complaints about difficulty in scheduling appointments, including long wait times and unresponsive staff.
Veterinary Care
Concerns were raised about the quality of veterinary care, with some customers reporting misdiagnoses and inadequate treatment.
Pricing Concerns
Several reviews mentioned high prices for services and dissatisfaction with the value of the wellness plan.
- SMstephanie martinezOct 3, 20255.0Dr. Mary is the kind of person who does their job because of what it means to them, not because it’s a paycheck. Everytime I’ve gone to an appointment for my dog, I have literally never left confused or frustrated. From the receptionist to the nurses and doctors, they have been all great :)
- GSGina Sturdivant-DaySep 11, 20255.0Always great service for my dog. Staff is friendly and courteous.
- JBjoseph borkowskiAug 27, 20255.0Awesome people good veterans staff are awesome 😀👍
- BCBrittany ChanMar 23, 20191.0If I could give a 0 STAR REVIEW I would. I usually go to the East Brunswick Banfield, but I had an emergency during their after hours so I called this one. They left me on hold for 20 MINUTES while I was panicking. And during that hold, staff kept PICKING UP THE PHONE AND PUTTING IT DOWN AGAIN. I would say "hello" and they would slam the phone back down. AWFUL AWFUL service. incredibly rude and unprofessional. I called a different banfield and they helped me out right away. Do NOT go to this Banfield.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet health services are offered at Banfield Pet Hospital in Bridgewater?
Banfield offers routine vaccinations, dental and surgical care, microchipping, nutrition advice, parasite control, spay/neuter procedures, DNA testing, end-of-life care, and comprehensive preventive services.
Are appointments required to visit Banfield Pet Hospital in Bridgewater?
Yes, appointments are required to ensure attentive care. You can schedule an appointment online through their website.
What are the operating hours of Banfield Pet Hospital in Bridgewater?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays like Thanksgiving and Christmas.
Does Banfield Pet Hospital provide emergency veterinary services?
No, Banfield does not offer emergency care but provides urgent care advice during hospital hours and referrals to emergency hospitals as needed.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
The plan offers annual preventive care including exams, vaccines, early diagnostics, nutrition consultations, and dental care. It renews annually and is not insurance but provides discounts on treatments.
Can I get veterinary care remotely from Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support from veterinarians via Vet Chat™ on the Banfield app.
Is it easy to find Banfield Pet Hospital within the Bridgewater area?
Yes, Banfield Pet Hospital is located at 145 Promenade Blvd, Bridgewater, NJ 08807, near the Bridgewater Promenade shopping center and other local stores, making it convenient to locate.
What nearby shopping centers can I visit before or after a pet appointment at Banfield?
You can visit nearby places like Bridgewater Promenade and Promenade At Bridgewater Commons for shopping, dining, and entertainment.
Are there pet-related stores near Banfield Pet Hospital in Bridgewater?
Yes, PetSmart, a pet store and pet services provider, is located nearby, which could be convenient for pet supplies and advice alongside your visit to Banfield.
Can I grab a coffee or a quick bite near Banfield Pet Hospital in Bridgewater?
Yes, Starbucks and several food trucks like Cousins Maine Lobster and Hot Dog Truck are nearby, perfect for grabbing a coffee or meal before or after your appointment.