About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Brick provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.1
235 reviews
5 stars
153
4 stars
31
3 stars
7
2 stars
7
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising the friendly and helpful staff, while others report unprofessional behavior and lack of responsiveness.
Care Quality
Many customers appreciate the thorough care provided by the veterinarians, but there are significant concerns about upselling and perceived prioritization of profit over pet well-being.
Appointment Issues
Numerous reviews highlight difficulties in scheduling appointments, including long wait times and unreturned calls, leading to frustration among pet owners.
Transparency and Communication
Several customers expressed dissatisfaction with the lack of transparency regarding costs and treatment plans, feeling misled about necessary services and charges.
- GCGregory CohenDec 29, 20251.0Most inconvenient vet in NJ. Have to drop off your pet and go back and pick them up...do you do that with your child?
- JMJudy MaherDec 10, 20255.0Love the Brick Fed Ex location. Dr Kelly Odem the absolute best. Tabitha wonderful. Front desk staff always very friendly and helpful. They don't get annoyed when "my" little Fiona excit pees when we arrive.
- ISIngrid SpearsNov 26, 20251.0I'm very disappointed... I'm still paying for a dog I don't have. I cannot believe I can't get a refund for the unused portion of the payment ☹️☹️☹️
- SLShmuel LubranickiNov 12, 20255.0Everyone is very friendly and patient.
- ERElaine RudaOct 22, 20255.0All the doctor's and staff at the Brick Plaza Banfield Hospital have alsways taken great care of my Molly. Now that she is getting up in years her needs are expanding. The wellness plan has made it possible for me to give the care she needs. Last time she was there Dr.Dev went over her with a fine tooth comb, with bloodwork, xrays and a complete exam. She was kind enough to call me after 8pm on a Friday night to go over her xrays and tests results. I couldn't have asked for more.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services are offered at Banfield Pet Hospital in Brick?
Banfield Pet Hospital in Brick provides preventive care, vaccinations, dental care, surgical services like spay/neuter, microchipping, parasite control, nutritional and behavioral counseling, DNA testing, and end-of-life care.
Does Banfield Pet Hospital provide emergency care services?
Banfield does not provide emergency care services, but they offer urgent care advice during hospital hours and can refer you to emergency hospitals or specialists as needed.
Can I get veterinary advice online through Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can get 24/7 remote pet care advice and triage support via Vet Chat™ on the Banfield app.
What is included in the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan includes annual preventive care such as comprehensive exams, vaccinations, early diagnostics, nutrition consultations, and dental care. It does not cover treatment for unpredictable conditions but offers discounts on those services.
What are the appointment types available at Banfield Pet Hospital?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and await a call for pickup, and virtual visits through Optimum Wellness Plans.
What are the hospital hours for Banfield Pet Hospital in Brick?
Banfield is open Monday from 8 AM to 6 PM, Tuesday to Wednesday from 7 AM to 6 PM, Thursday to Friday from 8 AM to 6 PM, and Saturday from 9 AM to 5 PM. It is closed on Sundays and certain holidays.
How do I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment online via Banfield's website or using their app available on the Apple App Store and Google Play Store. The reservation link is also provided on their website.
Where is Banfield Pet Hospital located in Brick, NJ?
Banfield Pet Hospital is located at 588 Route 70, Brick, NJ 08723 in the Brick FedEx Plaza.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital?
Near Banfield, you can visit Five Guys for a meal, Starbucks for coffee, or browse The Vitamin Shoppe for health supplements. This makes it convenient to combine your pet's visit with shopping or dining.
Is there access to banking or postal services near Banfield Pet Hospital?
Yes, nearby you'll find Wells Fargo Bank, Citibank Closed Branch, CVS Pharmacy, USPS post office, and FedEx Office Print & Ship Center for your banking, pharmacy, and shipping needs.
Are there grooming or beauty services near Banfield Pet Hospital?
Yes, near Banfield Pet Hospital you can find Sport Clips Haircuts of Brick, Uni K Wax Studio, and Beach Bum Tanning for beauty and grooming services to enjoy during your visit.