Petco

4.1
1145 reviews

About

Pet StorePet supply storePetco
Visit your Salem Pet Store located at 92 Cluff Crossing for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
92 Cluff Crossing, Salem, NH
03079, United States

Hours

Reviews

4.1
1,132 reviews
5 stars
603
4 stars
253
3 stars
148
2 stars
42
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude interactions with staff, particularly regarding pet sales and grooming services.

Store Hours

Several customers expressed frustration over incorrect store hours listed online, leading to wasted trips.

Product Availability

Customers noted a good selection of products, but some experienced issues with stock levels and inconsistent policies on purchasing live animals.

Grooming Services

While some grooming experiences were praised, others reported dissatisfaction with the quality of service and handling of pets.

Cleanliness

The store was generally noted as clean, but there were reports of unsanitary conditions in certain areas.
  • LS
    Lisa Stavaridis
    1 day ago
    5.0
    Grooming is fantastic here. Even private groomers could not handle my dog. Their staff here is trained properly to handle all dogs
  • JT
    John Tamagna
    2 days ago
    2.0
    I get a little annoyed when your teen to 20 something employee tells me someone collecting fish for over 50 years, how many fish I can add to my tank then refuses to sell me more fish. Fortunately there is another competitor down the street more accommodating.
  • JL
    Jarod LaVarnway
    2 days ago
    2.0
    Groomer cancelled my appointment, rescheduled me for the following weekend. I asked for other potential dates as I wasn’t sure if I could make it. After viewing the other dates I confirmed I could make the weekend appointment, showed up at 830am to find she had cancelled it. Also, don’t give your nervous dog his medication, they’ll refuse to see them. Might be cheaper than a typical groomer, but get ready to deal with bullshit.
  • AD
    Alana Durfee
    Dec 21, 2025
    1.0
    It would be helpful to update your store hours on Google. I drove there tonight expecting the store to be open until 8pm as it states on Google, just to get there and see a sign on the door saying 7pm closing time.. then watched three people after me do the same thing! Very frustrating wasting my time & gas.
  • AM
    Ann McDonough
    Dec 2, 2025
    1.0
    I got criticized for having 4 goldfish in a 25 gallon tank… eye roll big sigh “eww were they Carnaval fish!? I feel so bad for them…” as my son stares on like… who is talking to us mom? An uninspired pep talk on how my .25 fish need 60 gallons…. Ok, no thanks for the unsolicited advice that is clearly not welcome. Then the rudeness continued all the way to check out. As I shopped they might have had 300 fish in two tanks… fish the same size as mine. They’re fish for my kid… this isn’t the New England Aquarium. The attitude was beyond. Then I got my purchase passed by the back of her hand and receipt dropped on the counter. What the hell??

Frequently Asked Questions About Petco

Does the Petco Salem location have a vet hospital?

Yes, Petco Salem has a full-service vet hospital.

Does Petco Salem offer vaccinations?

Yes, Petco Salem provides vaccinations.