Petco

4.2
621 reviews

About

Pet StorePet supply storePetco
Visit your Rochester Pet Store located at 120 Market Place Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
120 Market Pl Blvd, Rochester, NH
03867, United States

Hours

Reviews

4.2
614 reviews
5 stars
362
4 stars
136
3 stars
51
2 stars
21
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported issues with rude and inattentive staff, while others praised friendly and helpful employees.

Grooming Experience

Mixed reviews on grooming services; some customers were satisfied with the care their pets received, while others reported poor experiences and injuries.

Product Availability

Customers frequently noted issues with stock availability and discrepancies between online orders and in-store inventory.

Store Cleanliness

Several reviews highlighted cleanliness issues, particularly in restrooms and animal areas, while others mentioned a clean shopping environment.

Pricing Concerns

Customers expressed dissatisfaction with high prices compared to competitors, particularly for pet food and supplies.
  • CS
    Chelsea Simoneau
    4 days ago
    5.0
    Other than the mealworms being mostly dead in the big containers, my experience with Petco, is that they are amazing. Very knowledgeable.
  • JC
    John Chase
    Dec 20, 2025
    1.0
    Made an appointment to have my dogs nails trimmed. Told me on the phone to make sure to call if not gonna show up. Come in ten minutes early and no one knows anything and they don’t have time. What a joke.update got home and noticed had received a confirmation for the appointment
  • PP
    Paul58
    Dec 14, 2025
    3.0
    Love everything about the store except the man around which we get points To be redeem You make it very difficult For people who do not have smartphones to get their points. Add other pet stores you just show up at the register and they ask you if you want your points that easy. Petco you make us jump through hoops Sorry to say.
  • KL
    Kerrie Landry
    Dec 13, 2025
    1.0
    If I could give negative stars I would. This is not the first time I have this experience with rude staff. Just that the location of the store is convenient. The employees here are always very Inattentive and rude. When I went in on Friday afternoon, one of the employees actually unbuttoned their pants and fixed their shirt or something, buttoned back up, all while at a register and not acknowledging anyone in line. then preceded to just walk away like no one was looking.
  • JC
    James Cox
    Dec 10, 2025
    1.0
    I know I was a past employee, that doesn’t mean I don’t get service as a customer. I gave my two weeks. I was still a customer until today. Carly is a very unprofessional manager. All I needed was ghost shrimp and all the employees disappeared. I was easily going to drop at least $100. Now petsmart will get that money.

Frequently Asked Questions About Petco

Does the Petco North Rochester location have a vet hospital?

No, Petco North Rochester does not have a full-service vet hospital.

Does Petco North Rochester offer vaccinations?

Yes, Petco North Rochester provides vaccinations.