Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.4
210 reviews
5 stars
167
4 stars
11
3 stars
4
2 stars
7
1 star
21
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff for their kindness, professionalism, and genuine care for pets.
Quality of Care
Many reviews highlighted the high quality of veterinary care provided, with specific mentions of thorough examinations and compassionate treatment.
Customer Service Issues
Several customers reported difficulties with customer service, including long wait times for appointments and unresponsive communication.
Pricing Concerns
There were complaints about increased prices and perceptions of the business prioritizing profit over care, especially after the transition from Mercy Animal Hospital to Banfield.
Mixed Experiences
While many customers had positive experiences, some expressed dissatisfaction with specific incidents, indicating a variability in service quality.
- LCLorna CassidyNov 27, 20255.0Everyone is so pleasant and helpful
- SDSarah DelehantyNov 12, 20255.0The staff are fantastic I know my baby is in good hands here. I have a lab mix I have been going to this vet office for 3 years now . I highly recommend them .
- LMLexi MartenOct 29, 20255.0Superior care for my 14yo GSD Service dog and me ! Dr Hallowell and her entire staff are the best of the best in Veterinary Care. 10 ☆s
- JIJane IacopucciSep 16, 20255.0Fabulous!!!! All nice and professional people work at Banfield. Recommended to me by a neighbor, Cody White, who goes there. So thankful to have found you after not liking my previous Vets.
- JWJillian WachSep 15, 20255.0The team at Banfield are always helpful and on top of things for my Aussie, Toby. I feel like they love the pets just the same as the owners do and go above and beyond to care for these animals! I would recommend Banfield Pet Hospital to anyone looking for quality care and pet insurance!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What are the regular operating hours for Banfield Pet Hospital in Merrimack, NH?
Banfield Pet Hospital is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Banfield Pet Hospital provide emergency veterinary care?
No, Banfield Pet Hospital does not provide emergency care, but you can call during hospital hours for urgent care advice or referrals. For emergencies during non-hospital hours, please contact your local emergency hospital.
Can I schedule an appointment online or via an app with Banfield Pet Hospital?
Yes, you can schedule an appointment online through their website or use the Banfield app available on both iOS and Android devices to book services.
What types of veterinary services are offered at Banfield Pet Hospital?
Services include preventive care clinic, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing.
Does Banfield Pet Hospital offer any telehealth services?
Yes, Banfield offers Vet Chat™, a 24/7 advice chat line available through their app, providing clients remote general pet care advice and triage support.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required for visits at Banfield Pet Hospital.
What nearby veterinary clinics are located around Banfield Pet Hospital in Merrimack?
Nearby veterinary options include Mercy Animal Hospital, which is located close to Banfield Pet Hospital.
Are there any dining options near Banfield Pet Hospital where I can eat before or after my pet's appointment?
Yes, nearby restaurants include D and W Pizzeria, DW Pizzeria & Family Restaurant, Ya Mamma's, and Luna Caprese where you can enjoy pizza, Italian dishes, and desserts.
What other types of local services are available near Banfield Pet Hospital?
Nearby you can find services such as Independent Marble & Granite for home improvements, Robbs Small Engine Repair for automotive and plumbing, and Mickey Guru Travel Co for travel services.
Does Banfield Pet Hospital maintain safety protocols during COVID-19?
Yes, Banfield Pet Hospital implements precautions including encouraging drop-off visits, increased cleaning protocols, and offers telehealth through Vet Chat™ for client and pet safety during COVID-19.