Multiple customers reported poor experiences with the grooming department, including mishandling of pets and unsatisfactory grooming results.
Customer Service
Feedback on customer service was mixed; while some praised friendly and helpful staff, others reported rude interactions and lack of assistance.
Fish Care Concerns
Several reviews highlighted serious concerns regarding the health and maintenance of fish tanks, with reports of dead fish and poor conditions.
Store Cleanliness
The store was generally noted as clean and organized, although some customers mentioned issues with stock and cleanliness in specific areas.
Product Availability
Customers appreciated the variety of products available, but some expressed disappointment over limited stock and high prices compared to competitors.
LG
Laura Gauthier
5 days ago
5.0
Our sons' cat is a rescue and only wants 3 kinds of Weruva pate and rhankfully, they usually have it!
TT
Tanya
Dec 22, 2025
1.0
Trigger warning: Gross pics.
The state of the fresh water fish tanks were abysmal. I visited last week. Some of the fish in the fresh water tanks were dead and there were bags of new fish being acclimated to the water, meaning that there was no way employees could have possibly missed the fish on fish Dahmer atrocities that were happening in more than one tank. You expect to see a floater here and there. You don't expect to see fish already half-eaten or a feeding frenzy mid-frenzy. I just picture the poor fish in the bags waiting to be released going, "Hmm, that can't be good situation to swim in to."
There's also a situation with their Betta fish which is an ongoing problem. When they are first brought in they are gorgeous, of course. I don't know why they over stock them because I seriously wonder what the ratio of dead to sold is. Less stock means less cleaning which means happier employees and happier fish.
I have pictured 2 Lunar Flare Bettas. On the left is a Lunar Flare Betta that is moderately close to its normal colors but no where near its true vibrancy -- my guess is that it has been there about a week or two. On the right side is the exact same breed of fish devoid of all its colors. It looks like it has jaundice. It is so ready for death I'm surprised there's not a little plugged in toaster there for him. For the price this store and all other pet stores ask for these fish ($24.99), you would think they could clean the bowls a little more often and maybe they would have fish that looked a little less like they want to commit suicide.
I know the stores are big corporations and they probably don't pay much and are understaffed. I understand that. Bare minimum is not much to ask for when it comes to animal welfare when you claim to love them.
MM
Maryse
Dec 20, 2025
5.0
store was clean and organized. the cashier was super friendly and efficient
CK
capalot kalub
Dec 13, 2025
1.0
TERRIBLE customer service. I called to ask a question and the lady hung up in my face.
Does the Petco Manchester location have a vet hospital?
Yes, Petco Manchester has a full-service vet hospital.
Does Petco Manchester offer vaccinations?
Yes, Petco Manchester provides vaccinations.
Does Petco Manchester offer curbside pickup?
Yes, curbside pickup is available at Petco Manchester. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Manchester Petco?
Hamster and guinea pig prices vary by location. Call your Manchester Petco at 6033913216 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Manchester sell dogs?
No, Manchester Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Does the Manchester Petco location have a vet hospital?
Yes, Petco Manchester has a full-service vet hospital to care for your pets.
What vaccination services does Petco Manchester offer?
Petco Manchester provides vaccinations to keep your pets healthy and protected.
Is curbside pickup available at Petco Manchester?
Yes, curbside pickup is offered for eligible products to make your shopping convenient.
Does Petco Manchester sell dogs or cats?
No, Petco Manchester does not sell dogs or cats, but partners with local organizations to offer pet adoption opportunities in-store.
What are the operating hours of Petco in Manchester, NH?
Petco Manchester is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.
Where is Petco Manchester located?
Petco Manchester is located at 1111 S Willow St, Manchester, NH 03103.
How can I book a veterinary appointment at Petco Manchester?
You can book a veterinary appointment online using Petco's reservation system for the Manchester store.
Are there grocery stores near Petco Manchester?
Yes, ALDI USA and Aldi Food Market are nearby grocery stores where you can shop before or after visiting Petco.
What dining options are available near Petco Manchester?
Nearby restaurants include Starbucks, Five Guys, Papa Gino's, British Beer Company, Dave's Hot Chicken, and The Flight Center - Manchester, perfect for grabbing a meal or coffee around your pet visit.
Are there other pet-related stores or services near Petco Manchester?
Vetco Vaccination Clinic is nearby for additional pet care needs and vaccinations, complementing Petco's services.