Petco

4.2
1222 reviews

About

Pet StorePet supply storePetco

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Petco
1111 S Willow St, Manchester, NH
03103, United States

Hours

Reviews

4.2
1,214 reviews
5 stars
674
4 stars
286
3 stars
128
2 stars
41
1 star
85

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Multiple customers reported poor experiences with the grooming department, including mishandling of pets and unsatisfactory grooming results.

Customer Service

Feedback on customer service was mixed; while some praised friendly and helpful staff, others reported rude interactions and lack of assistance.

Fish Care Concerns

Several reviews highlighted serious concerns regarding the health and maintenance of fish tanks, with reports of dead fish and poor conditions.

Store Cleanliness

The store was generally noted as clean and organized, although some customers mentioned issues with stock and cleanliness in specific areas.

Product Availability

Customers appreciated the variety of products available, but some expressed disappointment over limited stock and high prices compared to competitors.
  • LG
    Laura Gauthier
    5 days ago
    5.0
    Our sons' cat is a rescue and only wants 3 kinds of Weruva pate and rhankfully, they usually have it!
  • TT
    Tanya
    Dec 22, 2025
    1.0
    Trigger warning: Gross pics. The state of the fresh water fish tanks were abysmal. I visited last week. Some of the fish in the fresh water tanks were dead and there were bags of new fish being acclimated to the water, meaning that there was no way employees could have possibly missed the fish on fish Dahmer atrocities that were happening in more than one tank. You expect to see a floater here and there. You don't expect to see fish already half-eaten or a feeding frenzy mid-frenzy. I just picture the poor fish in the bags waiting to be released going, "Hmm, that can't be good situation to swim in to." There's also a situation with their Betta fish which is an ongoing problem. When they are first brought in they are gorgeous, of course. I don't know why they over stock them because I seriously wonder what the ratio of dead to sold is. Less stock means less cleaning which means happier employees and happier fish. I have pictured 2 Lunar Flare Bettas. On the left is a Lunar Flare Betta that is moderately close to its normal colors but no where near its true vibrancy -- my guess is that it has been there about a week or two. On the right side is the exact same breed of fish devoid of all its colors. It looks like it has jaundice. It is so ready for death I'm surprised there's not a little plugged in toaster there for him. For the price this store and all other pet stores ask for these fish ($24.99), you would think they could clean the bowls a little more often and maybe they would have fish that looked a little less like they want to commit suicide. I know the stores are big corporations and they probably don't pay much and are understaffed. I understand that. Bare minimum is not much to ask for when it comes to animal welfare when you claim to love them.
  • MM
    Maryse
    Dec 20, 2025
    5.0
    store was clean and organized. the cashier was super friendly and efficient
  • CK
    capalot kalub
    Dec 13, 2025
    1.0
    TERRIBLE customer service. I called to ask a question and the lady hung up in my face.
  • TJ
    Tabor Joseph
    Dec 10, 2025
    5.0
    I let my hamster watch geometry dash

Frequently Asked Questions About Petco

Does the Petco Manchester location have a vet hospital?

Yes, Petco Manchester has a full-service vet hospital.

Does Petco Manchester offer vaccinations?

Yes, Petco Manchester provides vaccinations.