Banfield Pet Hospital® - Manchester provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for their kindness and compassion, especially during difficult times such as euthanasia.
Service Issues
Numerous reviews highlighted problems with long wait times, difficulty reaching staff by phone, and issues with appointment scheduling.
Wellness Plans
While some customers appreciated the affordability of wellness plans, others felt they were not worth the cost due to limited coverage.
Mixed Experiences
Customers reported a mix of positive and negative experiences, with some praising the veterinary care while others expressed dissatisfaction with service quality.
KF
Karen Fletcher
3 days ago
5.0
I LOVE this place. Love the adrs and staff! Puts my rather large puppy at ease...
AY
Adilynn Young
Dec 26, 2025
5.0
I personally LOVE Banfield! I bring both of my dogs:
One is very vocal and they’re so understanding, and treat her with so much love. She goes for regular check ups, shots, and also for her age. Anything I have questions about I bring her in.
My other dog can be very people reactive and dog aggressive, but they treat him like any other dog and they’re so understanding. I don’t trust a lot of people with him because of his reactive/aggressive behavior, but they have definitely earned my trust. He had his first appointment today for shots and I didn’t think he would be capable to get his shots done, but he did.
As always, they have exceeded my expectations once again!
(picture of my dogs)
EF
E Feyler
Dec 20, 2025
1.0
I never write reviews but I am beyond upset. I usually go to the Concord location but had an emergency this morning and had to bring my dog to Manchester. Brought her in for her left eye, found out it is glaucoma. Vet said they would send the prescription into the outside pharmacy and it was very important to use the eye drops every 8 hours to relieve the pressure and pain until we could get into the specialist this week. Went to the pharmacy and they never sent it so we called again and was told they would put it in. Specifically requested that they call us back that it was all set as this is an emergency situation and never heard from them. Called at 5:15pm no answer, 5:30pm no answer, 5:45pm and the phone went straight to voicemail. Now they are closed until Monday and my pet is in pain with no relief. Have to scramble to get her into another vet on a Sunday in MA to get the script because Manchester is closed and no other locations in Nh are open. I go out of the way to go to the Concord Banfield because they are fantastic. I’ve been with Banfield on the wellness plan for over 15 years with multiple pets and have almost never had a problem but this has been the absolute worst experience.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Manchester provide?
Banfield Pet Hospital offers preventive care such as vaccinations, dental care, parasite control, nutritional and behavioral counseling, microchipping, spay/neuter, DNA testing, and more.
Does Banfield Pet Hospital in Manchester offer emergency care services?
No, Banfield does not provide emergency care, but they offer urgent care advice during hospital hours and can refer to emergency hospitals when needed. For emergencies outside hospital hours, contact your local emergency hospital.
What are the hours of operation for Banfield Pet Hospital in Manchester?
The hospital is open Monday through Friday from 7:00 AM to 6:00 PM, Saturdays from 8:00 AM to 6:00 PM, and closed on Sundays and certain holidays.
Can I schedule an appointment online with Banfield Pet Hospital in Manchester?
Yes, you can schedule appointments online through their website or via the Banfield app.
What is an Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan includes annual preventive care like exams, vaccinations, screenings, nutrition and dental consultations, with automatic 12-month renewals. It is not insurance but offers discounts on treatments.
How can I access veterinary care remotely with Banfield?
Clients with Optimum Wellness Plans can get 24/7 remote pet care advice through Vet Chat™ on the Banfield app.
Does Banfield Pet Hospital require appointments?
Yes, appointments are required to visit Banfield Pet Hospital.
What are some nearby places to Banfield Pet Hospital in Manchester where I can shop or eat?
Nearby places include PetSmart for pet grooming, Five Below for discount shopping, Dollar Tree for party supplies, Subway and Nadeau's Subs Salads Wraps for sandwiches, and Raising Cane's Chicken Fingers for fast food.
Are there any nearby beauty salons or spas near Banfield Pet Hospital that I can visit?
Yes, nearby beauty salons include Vantran_nails and GT Nails & Hair.
What automotive services or stores are near Banfield Pet Hospital in Manchester?
Nearby automotive-related locations include Numotion (mobility and medical equipment), Advance Auto Parts, Pep Boys, AutoZone, and Town Fair Tire for parts, repairs, and tire services.