Banfield Pet Hospital® - Manchester provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Feedback indicates a mix of positive and negative experiences with staff, ranging from kindness and compassion to rudeness and unresponsiveness.
Veterinary Care
Many customers appreciate the quality of veterinary care and the wellness plans, though some express concerns about misdiagnoses and rushed appointments.
Appointment Issues
Numerous reviews mention long wait times for appointments and difficulties in scheduling, including cancellations and poor communication.
Pricing Concerns
Several customers feel that the services are overpriced and that the wellness plans do not provide adequate coverage.
Compassionate Care
Many reviews highlight the compassionate care provided during difficult times, such as euthanasia, indicating a strong emotional connection with the staff.
CF
CarringtonRenee Franchon
Oct 20, 2025
5.0
Kind people
PV
Patricia Valley
Oct 8, 2025
5.0
Excellent service. Highly recommended.
TH
Tina Hatstat
Sep 8, 2025
5.0
I am very pleased with Banfield pet hospital. They are great with my dog Nevaeh. I love there monthly plans they make it easier to afford vet care.
JV
Julie Vasconcellos
Sep 1, 2025
5.0
We love the new vet! She is amazing!! I know Annabelle is in great hands at Banfield Animal Hospital
KK
Katrina
Aug 23, 2025
5.0
My first experience with Banfield was really awful and I didn't expect to ever go here. The receptionist was outright hostile. But since the initial poor response I've had nothing but positive experiences with the vets and vet techs here. My dog has a lot of anxiety and they really take a thoughtful approach to making dogs as comfortable as possible before going into full exam mode. There wellness plans are also super helpful at mitigating the sometimes excessive cost of vet visits. Big fan of Dr Tobias. Highly recommend.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Manchester provide?
Banfield Pet Hospital offers preventive care such as vaccinations, dental care, parasite control, nutritional and behavioral counseling, microchipping, spay/neuter, DNA testing, and more.
Does Banfield Pet Hospital in Manchester offer emergency care services?
No, Banfield does not provide emergency care, but they offer urgent care advice during hospital hours and can refer to emergency hospitals when needed. For emergencies outside hospital hours, contact your local emergency hospital.
What are the hours of operation for Banfield Pet Hospital in Manchester?
The hospital is open Monday through Friday from 7:00 AM to 6:00 PM, Saturdays from 8:00 AM to 6:00 PM, and closed on Sundays and certain holidays.
Can I schedule an appointment online with Banfield Pet Hospital in Manchester?
Yes, you can schedule appointments online through their website or via the Banfield app.
What is an Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan includes annual preventive care like exams, vaccinations, screenings, nutrition and dental consultations, with automatic 12-month renewals. It is not insurance but offers discounts on treatments.
How can I access veterinary care remotely with Banfield?
Clients with Optimum Wellness Plans can get 24/7 remote pet care advice through Vet Chat™ on the Banfield app.
Does Banfield Pet Hospital require appointments?
Yes, appointments are required to visit Banfield Pet Hospital.
What are some nearby places to Banfield Pet Hospital in Manchester where I can shop or eat?
Nearby places include PetSmart for pet grooming, Five Below for discount shopping, Dollar Tree for party supplies, Subway and Nadeau's Subs Salads Wraps for sandwiches, and Raising Cane's Chicken Fingers for fast food.
Are there any nearby beauty salons or spas near Banfield Pet Hospital that I can visit?
Yes, nearby beauty salons include Vantran_nails and GT Nails & Hair.
What automotive services or stores are near Banfield Pet Hospital in Manchester?
Nearby automotive-related locations include Numotion (mobility and medical equipment), Advance Auto Parts, Pep Boys, AutoZone, and Town Fair Tire for parts, repairs, and tire services.