Banfield Pet Hospital

3.9
286 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Manchester provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
777 South Willow St, Manchester, NH
03103, United States

Hours

Reviews

3.9
285 reviews
5 stars
162
4 stars
46
3 stars
19
2 stars
15
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, ranging from kindness and compassion to rudeness and unresponsiveness.

Veterinary Care

Many customers appreciate the quality of veterinary care and the wellness plans, though some express concerns about misdiagnoses and rushed appointments.

Appointment Issues

Numerous reviews mention long wait times for appointments and difficulties in scheduling, including cancellations and poor communication.

Pricing Concerns

Several customers feel that the services are overpriced and that the wellness plans do not provide adequate coverage.

Compassionate Care

Many reviews highlight the compassionate care provided during difficult times, such as euthanasia, indicating a strong emotional connection with the staff.
  • CF
    CarringtonRenee Franchon
    Oct 20, 2025
    5.0
    Kind people
  • PV
    Patricia Valley
    Oct 8, 2025
    5.0
    Excellent service. Highly recommended.
  • TH
    Tina Hatstat
    Sep 8, 2025
    5.0
    I am very pleased with Banfield pet hospital. They are great with my dog Nevaeh. I love there monthly plans they make it easier to afford vet care.
  • JV
    Julie Vasconcellos
    Sep 1, 2025
    5.0
    We love the new vet! She is amazing!! I know Annabelle is in great hands at Banfield Animal Hospital
  • KK
    Katrina
    Aug 23, 2025
    5.0
    My first experience with Banfield was really awful and I didn't expect to ever go here. The receptionist was outright hostile. But since the initial poor response I've had nothing but positive experiences with the vets and vet techs here. My dog has a lot of anxiety and they really take a thoughtful approach to making dogs as comfortable as possible before going into full exam mode. There wellness plans are also super helpful at mitigating the sometimes excessive cost of vet visits. Big fan of Dr Tobias. Highly recommend.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.