Located in Hudson, New Hampshire, Pets Plus Hudson is your neighborhood retail pet supply store, opened in October 2023. We specialize in providing healthy pet food and products, catering to dogs, cats, and small animals. Our mission is to improve the lives of pets, particularly those with sensitive stomachs or food sensitivities. As dedicated pet product educators, we take pride in offering expert advice and a wide selection of high-quality, nutritious pet food and supplies to ensure the well-being of your furry family members.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.