Petco

4.2
816 reviews

About

Pet StorePet supply storePetco
Visit your Hooksett Pet Store located at 190 Quality Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
190 Quality Dr, Hooksett, NH
03106-2651, United States

Hours

Reviews

4.2
804 reviews
5 stars
461
4 stars
183
3 stars
86
2 stars
26
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly in the grooming department, while some reported negative experiences with unhelpful or rude employees.

Grooming Quality

The grooming services received mixed reviews; while some customers were very satisfied with the grooming results, others reported issues with the quality of service and care.

Stock Availability

Customers expressed frustration with items being out of stock or not available, impacting their shopping experience.

Store Cleanliness

The store was generally noted as clean and well-organized, although some customers mentioned areas needing improvement.

Pricing Concerns

Several reviews indicated that prices were perceived as high compared to competitors, affecting overall satisfaction.
  • LW
    Lauren Wilson
    Dec 25, 2025
    4.0
    I like this store, but it seems like when things go out of stock they stay out of stock for a while.
  • HH
    Huna_bandz
    Dec 22, 2025
    5.0
    Always went to this place about five minutes before closing due to work schedule, and they were always happy to stay and ring me up through the register
  • EC
    Erica Carey
    Dec 7, 2025
    5.0
    Friendly management and help.
  • KK
    Kellee Kirkpatrick
    Dec 3, 2025
    5.0
    This rating specifically pertains to Jacquie in the Grooming Department. Jacquie does an AMAZING job with our dog Libby (Yorkshire Terrier). Libby always comes home looking so cute after her grooming appointment. Jacquie is so attentive and patient with Libby. I am so, so happy we found her! Also, sign up for the Vital Care program. We have saved a TON of grooming and food with this program. And if you sign up for automatic delivery, you save even more! It took a few tries to get the right interval, but now it arrives on a perfect schedule and we don't have to worry about running out of dog food or making trips to the pet store. You can pause or change the delivery frequency any time you like!
  • JM
    Jennifer M
    Nov 24, 2025
    1.0
    If your dog is on any medications, call first to see if Petco will even take them for grooming. There are some medications with potential side effects that Petco doesn't not want to be responsible for, which is fair, but this info is not readily available for pet owners. Don't do what I did and get turned away from your appointment three days before a holiday because you tried to answer the groomer's questions honestly. Petco corporate should have this info on their website/app to avoid wasting everyone's time. I would actually recommend avoiding Petco entirely (hence the one star rating) because this is annoying. Update to respond to owner: you in no way addressed my complaint. Once again, this is information you should have available BEFORE a client shows up at your store. Also, I gave the grooming manager the wrong medication. I called later to see if I could clarify and maybe rebook, but now I need a note from the vet. Give me a break. There are far too many places to get my dog groomed than Petco. I am not going to jump through your dumb hoops because I made an honest mistake.

Frequently Asked Questions About Petco

Does the Petco Hooksett location have a vet hospital?

Yes, Petco Hooksett has a full-service vet hospital.

Does Petco Hooksett offer vaccinations?

Yes, Petco Hooksett provides vaccinations.